Symptom Chart-- External Controls

2021 Ford Edge SE, 4WDSECTION Symptom Chart-- External Controls
WARNING: This page is about a different car, the 2019 Ford F-550 Super Duty, 2019 Ford F-450 Super Duty, 2019 Ford F-350 Super Duty, and 2019 Ford F-250 Super Duty. However, it is still accessible from the selected car via links, so may be relevant.

In most circumstances, the PCM/ TCM and/or the BCM will set a DTC to help guide with diagnostics. Refer to the DTC Chart before using the symptom chart. The Condition column lists the vehicle condition. The Action column refers to a pinpoint test. Each pinpoint test lists the possible sources of the concern in order of disassembly.

Symptom Chart -- External Controls 

Condition Action
Brake shift interlock system does not release/lock correctly GO to Pinpoint Test A 
The PRNDL display does not correspond to the selected gear GO to Pinpoint Test D 
The PRNDL indicator is always on or never on GO to Pinpoint Test E 
The tow/haul switch is not operating correctly GO to Pinpoint Test B 
The SelectShift™ switch is not operating correctly GO to Pinpoint Test C 
Water enters inside the vehicle GO to Pinpoint Test F 
Excessive selector lever effort GO to Pinpoint Test G 
The transmission does not change ranges with the selector lever GO to Pinpoint Test H 
RENDER: 1.0x

NO RELATED

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When to See a Mechanic

Stop DIY work and contact a certified mechanic immediately if any of the following apply:

  • You smell fuel, burning insulation, or see smoke.
  • Brakes feel soft, pull hard to one side, or make grinding noises.
  • The engine overheats, stalls repeatedly, or misfires under load.
  • You are missing required tools, torque specs, or safe lifting equipment.
  • You are not confident in the next step or safety outcome.