Safety Warning
DIY auto repair can cause serious injury, fire, or vehicle damage. These guides are for informational purposes only. Always follow OEM torque specs, wear PPE, and consult a certified mechanic if you are unsure. You are solely responsible for your safety.
Fault-Tracing Information
- This fault-tracing only applies to vehicles with the symptom Starter motor not running.
- If the starter motor turns but the engine does not start, finish this fault-tracing.
Do you want to continue with this procedure?
The malfunction was caused by the steering column being loaded.
The fault has now been remedied.
- Continue
Refer to VERIFICATION
The fault must be diagnosed and remedied.
If no malfunction has been found in any of the diagnostic tests, report the result of the troubleshooting to the sales company/importer according to normal report procedure.
- Troubleshoot diagnostic trouble code CEM-DD 10.
- Troubleshoot diagnostic trouble code CEM-6C41.
- Ignition off.
- Check relevant fuses for Central electronic module (CEM) and Start control module (SCU).
- Check cables and connections to Central electronic module (CEM).
- Check cables and connections to Start control module (SCU).
Other information
- Continue
Refer to CHECKING THE IGNITION SWITCH
- Troubleshoot current LIN diagnostic trouble codes.
If the starter motor runs, the problem is one of the following:
- Damaged starter motor relay.
- Voltage feed from the ignition to the starter motor relay when cranking.(For certain engine versions via Engine control module (ECM).)
- Engine control module (ECM) does not ground the starter motor relay.
Start troubleshooting by replacing starter motor relay.
Check cable and voltage feed between ignition and starter motor relay.
The reason for the Engine control module (ECM) not being able to activate (grounding) the starter motor relay may be:
- The signal from the clutch pedal sensor via CAN indicates that the clutch pedal is not pressed down enough.
- The signal from the brake pedal position sensor indicates that the brake pedal is not pressed down enough (only applies to the starting conditions that require brake pedal to be pressed down).
- The gear selector's signal (automatic transmissions) for P and N is incorrect.
- Continue
Refer to VERIFICATION
NO RELATED
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When to See a Mechanic
Stop DIY work and contact a certified mechanic immediately if any of the following apply:
- • You smell fuel, burning insulation, or see smoke.
- • Brakes feel soft, pull hard to one side, or make grinding noises.
- • The engine overheats, stalls repeatedly, or misfires under load.
- • You are missing required tools, torque specs, or safe lifting equipment.
- • You are not confident in the next step or safety outcome.