Safety Warning
DIY auto repair can cause serious injury, fire, or vehicle damage. These guides are for informational purposes only. Always follow OEM torque specs, wear PPE, and consult a certified mechanic if you are unsure. You are solely responsible for your safety.
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HOMESERVICE MANUALSMERCURY2010MARINER HYBRID, AWDREPAIR AND DIAGNOSISEXTERNAL PAGESDIFFERENT CARSECTION 1002 (HANDLES, LOCKS, LATCHES AND ENTRY SYSTEMS)
2010 Mercury Mariner Hybrid, AWD
Section 1002 (Handles, Locks, Latches And Entry Systems)
2010 Mercury Mariner Hybrid, AWDSECTION Section 1002 (Handles, Locks, Latches And Entry Systems)
WARNING: This page is about a different car, the 2008 Mercury Mariner and 2008 Ford Escape. However, it is still accessible from the selected car via links, so may be relevant.
- Specifications
- Description And Operation
- Handles, Locks, Latches and Entry Systems
- Notes
- Hood Latch
- Front Door
- Rear Door
- Liftgate
- Liftgate Glass
- Power Lock/Unlock
- Autolock
- Auto-Unlock
- Smart Unlock
- Remote Keyless Entry (RKE)
- Remote Keyless Entry (RKE) Lock/Unlock Control - Unlock
- Remote Keyless Entry (RKE) Lock/Unlock Control - Lock
- Remote Keyless Entry (RKE) Liftgate Glass Release
- Panic Alarm
- Keyless Entry Keypad (If Equipped)
- Locking the Doors with the Keyless Entry Keypad System
- Unlocking the Doors with the Keyless Entry Keypad System
- Releasing the Liftgate Glass
- Anti-Scan Feature
- Perimeter Lighting Feature
- Handles, Locks, Latches and Entry Systems
- Diagnostic Tests
- Locks, Latches and Entry Systems
- Notes
- Principles of Operation
- Inspection and Verification
- DTC Charts
- Symptom Chart
- Pinpoint Tests
- Pinpoint Test A: All Door Locks Are Inoperative
- Pinpoint Test B: A Single/More Than One Door Lock Is Inoperative
- Pinpoint Test C: The Door Locks Operate Only One Way
- Pinpoint Test D: All Door Locks Are Inoperative From One Switch
- Pinpoint Test E: DTC B2A25
- Pinpoint Test F: The Liftgate Window Latch Release Is Inoperative/Does Not Operate Correctly
- Pinpoint Test G: The Liftgate Latch Release Is Inoperative/Does Not Operate Correctly
- Pinpoint Test H: The Doors Do Not Lock/Unlock Using The Keyless Entry Keypad
- Pinpoint Test I: The Keyless Entry Keypad Illumination Is Inoperative/Does Not Operate Correctly
- Pinpoint Test J: The Remote Keyless Entry (RKE) Transmitter Is Inoperative
- Pinpoint Test K: An Individual Button/Feature Is Inoperative From The Remote Keyless Entry (RKE) Transmitter
- Pinpoint Test L: The Remote Keyless Entry (RKE) Transmitter Has Poor Range Performance
- Pinpoint Test M: The Autolock Does Not Operate Correctly
- Pinpoint Test N: The Auto-Unlock Does Not Operate Correctly
- Pinpoint Test O: The Smart Unlock Does Not Operate Correctly
- Pinpoint Test P: DTC B1137
- Locks, Latches and Entry Systems
- General Procedures
- Remote Keyless Entry Transmitter Programming
- Keyless Entry Keypad Code Programming
- Autolock and Horn Chirp Programming
- Autolock Programming Using the Power Door Unlock/Lock Procedure
- Autolock Programming Using the Keyless Entry Keypad Procedure (If Equipped)
- Autolock Programming Using the Message Center Procedure (If Equipped)
- Auto-Unlock Programming Using the Power Door Unlock/Lock Procedure
- Auto-Unlock Programming Using the Keyless Entry Keypad Procedure (If Equipped)
- Auto-Unlock Programming Using the Message Center Procedure (If Equipped)
- Stepped Unlock Programming
- Perimeter Lighting Feature Programming
- Removal And Installation
- Hood Latch and Components
- Hood Latch
- Hood Latch Release Handle
- Front Door Handles, Locks and Latches
- Interior Door Handle - Front
- Exterior Front Door Handle
- Door Handle Reinforcement - Exterior, Front
- Front Door Latch
- Rear Door Handles, Locks and Latches
- Interior Door Handle - Rear
- Rear Door Latch
- Exterior Rear Door Handle
- Door Handle Reinforcement - Exterior, Rear
- Liftgate Handle, Lock and Latch
- Liftgate Latch
- Liftgate Window Latch
- Liftgate Release Switch
- Liftgate Release Switch - Liftgate Window
- Ignition Lock Cylinder
- Door Lock Cylinder
- Door Lock Control Switch
- Keyless Entry Keypad
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When to See a Mechanic
Stop DIY work and contact a certified mechanic immediately if any of the following apply:
- β’ You smell fuel, burning insulation, or see smoke.
- β’ Brakes feel soft, pull hard to one side, or make grinding noises.
- β’ The engine overheats, stalls repeatedly, or misfires under load.
- β’ You are missing required tools, torque specs, or safe lifting equipment.
- β’ You are not confident in the next step or safety outcome.