Safety Warning

DIY auto repair can cause serious injury, fire, or vehicle damage. These guides are for informational purposes only. Always follow OEM torque specs, wear PPE, and consult a certified mechanic if you are unsure. You are solely responsible for your safety.

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HOMESERVICE MANUALSHONDA2009CR-V EX, 2.4 RE3REPAIR AND DIAGNOSISACCESSORIES & EQUIPMENTINFOTAINMENTAUDIO SYSTEMERROR CODES

2009 Honda CR-V EX, 2.4 RE3

Error Codes

2009 Honda CR-V EX, 2.4 RE3SECTION Error Codes

The audio system can display a few error codes when some of the problems are detected with the audio disc changer, the audio disc, the USB adapter unit, the USB device, the XM radio, or the anti-theft code. This is not a complete list of the audio error codes. Refer to SYMPTOM TROUBLESHOOTING , or go to any official Honda service website for more service information.

CD Error Codes (Except LX model)

TROUBLESHOOTING CHART - CD ERROR CODES (EXCEPT LX MODEL)

Error Code Displayed	Possible Cause	Solution
UNSUPPORTED	Track/File format not supported.	Current track will be skipped. The next supported track or file plays automatically. Verify that CD, CD-R or CD-RW file names end in CD-A or WMA. Verify that CD, CD-R or CD-RW with compressed music formats end in MP3 or WMA. Other file formats like i-Tunes (AAC) or Ogg are not recognized. WMA files may have (DRM) copy protection and cannot be read.
BAD DISC/PLEASE CHECK/OWNERS SERVICE INFORMATION/PUSH EJECT	CD label jammed in the mechanism. The wrong type disc is inserted. CD eject mechanism or motor is inoperative. CD spindle motor won't spin up the CD.	Eject CD and insert a known-good CD. If flashing the PUSH EJECT, press the EJECT button and hold it for 5 seconds. If the disc does not eject, try again. If the disc still won't eject, replace the audio unit (see AUDIO UNIT REMOVAL/INSTALLATION ).
PUSH EJECT
CHECK DISC	There is a problem with the disc player. A common problem is disc labels coming off the disc while in the player.	Try to eject the disc and try another one. If there is still a problem, replace the audio unit (see AUDIO UNIT REMOVAL/INSTALLATION ).

CD Error Codes (LX model)

TROUBLESHOOTING CHART - CD ERROR CODES (LX MODEL)

Error Code Displayed	Possible Cause	Solution
ERR	There is a problem with the disc player. A common problem is disc labels coming off the disc while in the player.	Try to eject the disc and try another one. If there is still a problem, replace the audio unit (see AUDIO UNIT REMOVAL/INSTALLATION ).
DISC	Possibly CD installed up side down.	Eject CD and try a known-good CD. If the error code is still present, replace the audio unit (see AUDIO UNIT REMOVAL/INSTALLATION ).

USB Error Codes

TROUBLESHOOTING CHART - USB ERROR CODES

Error Code Displayed	Possible Cause	Solution
USB ERROR	USB adapter unit Internal ROM Error.	Replace the USB adapter unit (see INPUT TEST ).
BAD USE DEVICE/PLEASE CHECK/OWNERS SERVICE INFORMATION	The power supply is not supplied to USB device.	If the symptom is reproduced when the USB device is connected with another vehicle, it is a problem with the USB device. Substitute a USB adapter unit or the cable if you cannot reproduce the symptom.
NO DATA	USB device is not connected.	If the code appears when the USB device is connected, go to USB device does not function: With navigation (see USB DEVICE DOES NOT FUNCTION ('10-11 models WITH NAVIGATION) ). Without navigation (see USB DEVICE DOES NOT FUNCTION ('10-11 models WITHOUT NAVIGATION) ).
USB NO DATA	USB device is not connected.
NO SONG	There is no file in the USB device or iPod.	Check the files in the USB device. There is a possibility that the files have been damaged, or are not supported.
USB NO SONG/iPod NO SONG	There is no file in the USB device or iPod.
UNPLAYABLE FILE	The audio unit or the audio-navigation unit cannot read the file(s).	Check the files in the USB device. There is a possibility that the files have been damaged. The WMA files or the AAC file cannot be read with the (DRM) copy protection rights.
UNSUPPORTED	Unsupported USB device is connected. Unsupported file system. Unsupported iPod is connected. USB device communication error.	Connect the applicable USB device, (see Owner's Service Information) Connect the applicable iPod. (see Owner's Service Information)
UNSUPPORTED	Unsupported USB device is connected. Unsupported file system. USB device communication error.	Connect the applicable USB device, (see Owner's Service Information)
UNSUPPORTED VER	Unsupported iPod is connected.	Connect the applicable iPod. (see Owner's Service Information)
CONNECT RETRY	The audio unit failed to synchronize with the iPod.	Reconnect the iPod.

Audio Unit Error Codes

TROUBLESHOOTING CHART - AUDIO UNIT ERROR CODES

Error Code Displayed	Possible Cause	Solution
CODE ERROR 1	Anti-theft code mismatch (1st try).	Enter the correct anti-theft code.
CODE ERROR E	Anti-theft code mismatch (10th try).	Remove the No. 17 (15 A) fuse in the under-hood fuse/relay box, then reinsert it. You will have 10 more tries to enter the correct anti-theft code.

PC Card Error Codes

TROUBLESHOOTING CHART - PC CARD ERROR CODES

Error Code Displayed	Possible Cause	Solution
FILE ERROR	Audio unit cannot read the files on the PC card.	Verify that PC card file names end in CD-A or WMA. Verify that PC card with compressed music formats end in MP3 or WMA. Other file formats like i-Tunes (AAC) or Ogg are not recognized. WMA files may have (DRM) copy protection and cannot be read.
MEDIA ERROR	Audio unit cannot recognize PC card.	Please confirm a kind of PC card. When use an adapter, please confirm a connection state of an adapter.
NO MUSIC	Audio unit can recognize PC card, but a music file is not found.	Make sure the PC card has properly supported music files loaded on it.

XM Error Codes

TROUBLESHOOTING CHART - XM ERROR CODES

Error Code Displayed	Possible Cause	Solution
LOADING	XM radio is acquiring audio or program information.	Wait until the radio receives the information.
OFF AIR	XM channel not in service.	Try another XM channel.
UPDATING	XM radio is receiving information update from the network.	This message disappears once the update finishes.
NO SIGNAL	Loss of signal.	Both terrestrial and satellite antennas have lost the signal. Park the vehicle outside with a clear view of the southern horizon.
	No signal from XM.	Check a known-good vehicle with XM radio. If the known-good vehicle has the same symptoms, contact XM satellite radio at 800-852-9696.
CHECK ANTENNA	There is problem with the XM antenna.	Go to system troubleshooting for ERROR CODE: XM ANTENNA is displayed (see ERROR CODE: XM NO SIGNAL OR XM ANTENNA IS DISPLAYED ).

NOTE: Do these checks with the vehicle parked outside with a clear view of the southern horizon.

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When to See a Mechanic

Stop DIY work and contact a certified mechanic immediately if any of the following apply:

• You smell fuel, burning insulation, or see smoke.
• Brakes feel soft, pull hard to one side, or make grinding noises.
• The engine overheats, stalls repeatedly, or misfires under load.
• You are missing required tools, torque specs, or safe lifting equipment.
• You are not confident in the next step or safety outcome.