Safety Warning
DIY auto repair can cause serious injury, fire, or vehicle damage. These guides are for informational purposes only. Always follow OEM torque specs, wear PPE, and consult a certified mechanic if you are unsure. You are solely responsible for your safety.
Bezel Diagnostics
For information on Ford Color Coded Illustrations refer to OEM Color Coding .
Check
- Inoperative ACM
- Inoperative (blank or does not power on) FDIM
- Inoperative FCIM
- Inoperative steering wheel switch
Refer to appropriate Information and Entertainment Systems article to diagnose the inoperative component.
- Ignition ON.
- Operate the audio system in AM/ FM mode.NOTE: It may take up to 20 seconds for the system to enter bezel diagnostics mode.
For vehicles with SYNC ® For vehicles with a CD player, simultaneously press and hold the FCIM EJECT and the SEEK UP buttons until the bezel diagnostics mode is entered. If supported, the Speaker Walk-Around Test begins and the display indicates each speaker as it is tested. For vehicles without a CD player, simultaneously press and hold the steering wheel SEEK UP and the FCIM TUNE UP buttons until the bezel diagnostics mode is entered. If supported, the Speaker Walk-Around Test begins and the display indicates each speaker as it is tested. For vehicles without SYNC ® Simultaneously press and hold the FCIM POWER ON and the SEEK DOWN buttons until the bezel diagnostics mode is entered. If supported, the Speaker Walk-Around Test begins and the display indicates each speaker as it is tested. -
NOTE: Some selections listed below may not be available for the vehicle being tested. Selections are vehicle and option dependent.
Once the Speaker Walk-Around Test (All Speaker Test) is complete, the following information is available:
Vehicles with SYNC ®
Menu Submenu APIM Diagnostics Part Numbers Software Versions Configuration Status Location Information Tones Test Touchscreen Activation Test Display Test Pattern RGB Pixel Test IVSU Versions Exit Diagnostics AHU Diagnostics (AHU refers to the ACM) AHU Part Numbers (also displays Sirius ESN) Radio Signal Strength Speaker Walk-Around Test Active (if not equipped with audio DSP module) Exit Diagnostics DSP Diagnostics DSP Part Numbers Speaker Walk-Around Test Active Exit Diagnostics EFP Diagnostics (EFP refers to the FCIM that communicates on the CAN) EFP Part Numbers Exit Diagnostics IPC Diagnostics (IPC refers to the FCIM that communicates on the LIN) IPC Part Numbers Exit Diagnostics SDM Diagnostics (SDM refers to the FDIM) SDM Part Numbers Exit Diagnostics Vehicles without SYNC ®
Menu Submenu CHR Diagnostics (CHR refers to the ACM) CHR Part Numbers / Sirius ESN Radio Signal Strength Speaker Walk-Around Test Exit Diagnostics - To exit the bezel diagnostics, press the FCIM on/off button or select "Exit Diagnostics."
NO RELATED
Use the Manual With the Right Hardware
Pair factory procedures with proven DIY tools so the instructions are easier to execute.
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When to See a Mechanic
Stop DIY work and contact a certified mechanic immediately if any of the following apply:
- • You smell fuel, burning insulation, or see smoke.
- • Brakes feel soft, pull hard to one side, or make grinding noises.
- • The engine overheats, stalls repeatedly, or misfires under load.
- • You are missing required tools, torque specs, or safe lifting equipment.
- • You are not confident in the next step or safety outcome.