Bezel Diagnostics

2021 Ford Edge SE, 4WDSECTION Bezel Diagnostics
WARNING: This page is about a different car, the 2018 Ford F-550 Super Duty, 2018 Ford F-450 Super Duty, 2018 Ford F-350 Super Duty, and 2018 Ford F-250 Super Duty. However, it is still accessible from the selected car via links, so may be relevant.

For information on Ford Color Coded Illustrations refer to OEM Color Coding .

Check 

NOTE: If there is a concern with one of the following components and Bezel Diagnostics cannot be accessed, obtain the module part number by referencing the label attached to the module.
  • Inoperative ACM
  • Inoperative (blank or does not power on) FDIM
  • Inoperative FCIM
  • Inoperative steering wheel switch

Refer to appropriate Information and Entertainment Systems article to diagnose the inoperative component.

  1. Ignition ON.
  2. Operate the audio system in AM/ FM mode.
    NOTE: It may take up to 20 seconds for the system to enter bezel diagnostics mode.
    For vehicles with  SYNC ® For vehicles with  a CD player, simultaneously press and hold the FCIM EJECT and the SEEK UP buttons until the bezel diagnostics mode is entered. If supported, the Speaker Walk-Around Test begins and the display indicates each speaker as it is tested.
    For vehicles without  a CD player, simultaneously press and hold the steering wheel SEEK UP and the FCIM TUNE UP buttons until the bezel diagnostics mode is entered. If supported, the Speaker Walk-Around Test begins and the display indicates each speaker as it is tested.
    For vehicles without  SYNC ® Simultaneously press and hold the FCIM POWER ON and the SEEK DOWN buttons until the bezel diagnostics mode is entered. If supported, the Speaker Walk-Around Test begins and the display indicates each speaker as it is tested.
  3. NOTE: Some selections listed below may not be available for the vehicle being tested. Selections are vehicle and option dependent.

    Once the Speaker Walk-Around Test (All Speaker Test) is complete, the following information is available:

    Vehicles with SYNC ® 

    Menu Submenu
    APIM Diagnostics Part Numbers
    Software Versions
    Configuration Status
    Location Information
    Tones Test
    Touchscreen Activation Test
    Display Test Pattern
    RGB Pixel Test
    IVSU Versions
    Exit Diagnostics
    AHU Diagnostics (AHU refers to the ACM) AHU Part Numbers (also displays Sirius ESN)
    Radio Signal Strength
    Speaker Walk-Around Test Active (if not  equipped with audio DSP module)
    Exit Diagnostics
    DSP Diagnostics DSP Part Numbers
    Speaker Walk-Around Test Active
    Exit Diagnostics
    EFP Diagnostics (EFP refers to the FCIM that communicates on the CAN) EFP Part Numbers
    Exit Diagnostics
    IPC Diagnostics (IPC refers to the FCIM that communicates on the LIN) IPC Part Numbers
    Exit Diagnostics
    SDM Diagnostics (SDM refers to the FDIM) SDM Part Numbers
    Exit Diagnostics

    Vehicles without SYNC ® 

    Menu Submenu
    CHR Diagnostics (CHR refers to the ACM) CHR Part Numbers / Sirius ESN
    Radio Signal Strength
    Speaker Walk-Around Test
    Exit Diagnostics
  4. To exit the bezel diagnostics, press the FCIM on/off button or select "Exit Diagnostics."
RENDER: 1.0x

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When to See a Mechanic

Stop DIY work and contact a certified mechanic immediately if any of the following apply:

  • You smell fuel, burning insulation, or see smoke.
  • Brakes feel soft, pull hard to one side, or make grinding noises.
  • The engine overheats, stalls repeatedly, or misfires under load.
  • You are missing required tools, torque specs, or safe lifting equipment.
  • You are not confident in the next step or safety outcome.