Safety Warning
DIY auto repair can cause serious injury, fire, or vehicle damage. These guides are for informational purposes only. Always follow OEM torque specs, wear PPE, and consult a certified mechanic if you are unsure. You are solely responsible for your safety.
Section 96 (Information And Entertainment System - General Information - Vehicles With: SONY Audio System)
2021 Ford Edge SE, 4WDSECTION Section 96 (Information And Entertainment System - General Information - Vehicles With: SONY Audio System)
WARNING: This page is about a different car, the 2018 Ford F-550 Super Duty, 2018 Ford F-450 Super Duty, 2018 Ford F-350 Super Duty, and 2018 Ford F-250 Super Duty. However, it is still accessible from the selected car via links, so may be relevant.
- Description And Operation
- Information and Entertainment System - Component Location
- Information and Entertainment System - Overview
- Information and Entertainment System - System Operation and Component Description
- System Operation
- System Diagram
- Network Message Chart
- Accessory Delay Feature
- AM/ FM Radio
- APIM Programming
- Apple CarPlay™
- Android Auto™
- Audio Extended Play
- Battery Load Shed
- Bluetooth Mode
- CD Mode
- Chimes
- Compass
- DSP
- HD Radio ®
- MyKey ® Audio Operation
- Navigation - If Equipped
- RDS
- Satellite Radio
- SIRIUS Travel Link - If Equipped With Navigation
- Speed Compensated Volume
- Steering Wheel Switch Functions
- SYNC ® AppLink™
- SYNC ® System
- USB Mode
- Voice Recognition
- Component Description
- System Operation
- Diagnosis And Testing
- Information and Entertainment System
- DTC Chart(s)
- Symptom Charts
- Pinpoint Tests
- Pinpoint Test A : The Am (Amplitude Modulation) / Fm (Frequency Modulation) Radio Is Inoperative Or Does Not Operate Correctly
- Pinpoint Test B : The Satellite Radio Is Inoperative Or Does Not Operate Correctly
- Pinpoint Test C : SIRIUS Travel Link Is Inoperative Or Does Not Operate Correctly - If Equipped With Navigation
- Pinpoint Test D : A Loud Popping Sound Is Heard When Cycling The Ignition
- Pinpoint Test E : No Sound From All Speakers
- Pinpoint Test F : Poor Sound Quality Or Distorted Sound (Buzz/Crackle/Rattle) From One Or More Speakers (Not All Speakers)
- Pinpoint Test G : The Speed Compensated Volume Does Not Operate Correctly
- Pinpoint Test H : The LHF (Left-Hand Front) Door Speaker Is Inoperative
- Pinpoint Test I : The LHF (Left-Hand Front) A-Pillar Tweeter Speaker Is Inoperative
- Pinpoint Test J : The Center Instrument Panel Speaker Is Inoperative
- Pinpoint Test K : The RHF (Right-Hand Front) A-Pillar Tweeter Speaker Is Inoperative
- Pinpoint Test L : The RHF (Right-Hand Front) Door Speaker Is Inoperative
- Pinpoint Test M : The RHR (Right-Hand Rear) Door Speaker Is Inoperative
- Pinpoint Test N : The Subwoofer Speaker Is Inoperative
- Pinpoint Test O : The LHR (Left-Hand Rear) Door Speaker Is Inoperative
- Pinpoint Test P : All APIM (Sync Module) Mono Outputs Are Inoperative Or Do Not Operate Correctly
- Pinpoint Test Q : All APIM (Sync Module) Stereo Outputs Are Inoperative Or Do Not Operate Correctly
- Pinpoint Test R : The APIM (Sync Module) Does Not Acknowledge Voice Commands And Outgoing Audio Is Not Transmitted During A Phone Call
- Pinpoint Test S : The USB (Universal Serial Bus) Hub Is Inoperative Or Does Not Operate Correctly
- Pinpoint Test T : The Emergency Assistance Or 911 Assist Not Operational Message Is Displayed
- Pinpoint Test U : BLUETOOTH Is Inoperative Or Does Not Operate Correctly
- Pinpoint Test V : The Audio System Does Not Operate Correctly From The FCIM (Front Controls Interface Module)
- Pinpoint Test W : The RH (Right-Hand) Steering Wheel Switches Are Inoperative Or Do Not Operate Correctly - Vehicles Without Adaptive Steering
- Pinpoint Test X : The RH (Right-Hand) Steering Wheel Switches Are Inoperative Or Do Not Operate Correctly - With Adaptive Steering
- Pinpoint Test Y : The Cd (Compact Disc) Player Is Inoperative Or Does Not Operate Correctly
- Pinpoint Test Z : The FDIM (Front Display Interface Module) Is Inoperative Or Does Not Operate Correctly
- Pinpoint Test Aa : The FDIM (Front Display Interface Module) Changes Brightness
- Pinpoint Test Ab : Navigation Is Inoperative Or Does Not Operate Correctly - If Equipped
- Pinpoint Test Ac : The Compass Is Inoperative Or Does Not Operate Correctly
- Pinpoint Test Ad : U0100:00
- Pinpoint Test AE : U0121:00
- Pinpoint Test AF : U0140:00
- Pinpoint Test Ag : U0151:00
- Pinpoint Test Ah : U0155:00
- Pinpoint Test Ai : U0159:00
- Pinpoint Test AJ : U0184:00
- Pinpoint Test AK : U0238:00
- Pinpoint Test Al : U023B:00
- Pinpoint Test Am : U024B:00
- Pinpoint Test An : U024C:00
- Pinpoint Test AO : U0253:00
- Pinpoint Test AP : U0256:00
- Pinpoint Test AQ : U0257:00
- Pinpoint Test Ar : U3003:16
- Pinpoint Test As : U3003:17
- Information and Entertainment System
- General Procedures
- Removal And Installation
- A-Pillar Tweeter Speaker
- Audio Digital Signal Processing (DSP) Module
- Audio Front Control Module (ACM)
- Audio Unit Antenna
- Audio Unit Antenna Cable
- Front Controls Interface Module (FCIM)
- Front Display Interface Module (FDIM)
- Front Door Speaker LH
- Front Door Speaker RH
- Instrument Panel Center Speaker
- Microphone
- Rear Door Speaker LH
- Rear Door Speaker RH
- Satellite Radio Antenna
- Satellite Radio Antenna Cable
- Subwoofer Speaker
- SYNC Module [APIM]
- SYNC Module [APIM] to Front Display Interface Module (FDIM) Cable
- SYNC Module [APIM] to Universal Serial Bus (USB) Port Cable
- Universal Serial Bus (USB) Hub
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When to See a Mechanic
Stop DIY work and contact a certified mechanic immediately if any of the following apply:
- • You smell fuel, burning insulation, or see smoke.
- • Brakes feel soft, pull hard to one side, or make grinding noises.
- • The engine overheats, stalls repeatedly, or misfires under load.
- • You are missing required tools, torque specs, or safe lifting equipment.
- • You are not confident in the next step or safety outcome.