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HOMESERVICE MANUALSFORD2021EDGE SE, 4WDREPAIR AND DIAGNOSISEXTERNAL PAGESDIFFERENT CARSECTION 602 (INFORMATION AND ENTERTAINMENT SYSTEM - GENERAL INFORMATION (2 OF 2))GENERAL PROCEDURESBEZEL DIAGNOSTICS
2021 Ford Edge SE, 4WD

Bezel Diagnostics

2021 Ford Edge SE, 4WDSECTION Bezel Diagnostics
WARNING: This page is about a different car, the 2021 Ford F-150. However, it is still accessible from the selected car via links, so may be relevant.

For information on Ford Color Coded Illustrations refer to OEM COLOR CODING INFORMATION

Check 

NOTE: If there is a concern with one of the following components and Bezel Diagnostics cannot be accessed, obtain the module part number by referencing the label attached to the module.
  • Inoperative ACM
  • Inoperative (blank or does not power on) display unit (non-touchscreen display or touchscreen display)
  • Inoperative radio control panel
  • Inoperative steering wheel switch

Refer to appropriate Information and Entertainment Systems article to diagnose the inoperative component.

  1. Place the ignition mode to on.
  2. Operate the audio system in AM/ FM mode.

    • NOTE: It may take up to 20 seconds for the system to enter bezel diagnostics mode.
      Vehicles with an audio control panel Simultaneously press and hold the on/off button and the seek down button until the bezel diagnostics mode is entered. The Speaker Walk-Around Test begins and the display indicates each speaker as it is tested.
      Vehicles without an audio control panel Simultaneously press and hold the stering wheel switch seek left button and the steering wheel switch volume down button until the bezel diagnostics mode is entered. The Speaker Walk-Around Test begins and the display indicates each speaker as it is tested.

  3. NOTE: Some selections listed below may not be available for the vehicle being tested. Selections are vehicle and option dependent.

    Once the Speaker Walk-Around Test (All Speaker Test) is complete, the following information is available:

    Menu Submenu
    APIM Diagnostics Part Numbers
    Software Versions
    Configuration Status
    Location Information
    Tones Test
    Touchscreen Activation Test
    Display Test Pattern
    RGB Pixel Test
    IVSU Versions
    Exit Diagnostics
    AHU Diagnostics (refers to the ACM) AHU Part Numbers
    Radio Signal Strength
    Speaker Walk-Around Test
    Exit Diagnostics
    DSP Diagnostics DSP Part Numbers
    Speaker Walk-Around Test Active
    Exit Diagnostics
    ICP Diagnostics (refers to the radio control panel) ICP Part Numbers
    Exit Diagnostics
    TCU Diagnostics VMCU SW Number :
    VMCU Part Number :
    VMCU Bootloader SW Number :
    VMCU Bootloader Part Number :
    AP SW Number :
    AP Part Number :
    AP Bootloader SW Number :
    AP Bootloader Part Number :
    Modem Part Number :
    Hardware Part Number :
    ESN :
    ICCID :
    IMEI SV :
    Provisioning Status :
    Serving Cell Info.
    View Active Fauults
    View Confirmed DTCs
    ECG Diagnostics (refers to the GWM) Hardware Part Number :
    VMCU SW Number :
    VMCU Config. Part Number :
    VMCU Bootloader SW Number :
    VMCU Bootloader Part Number :
    VMCU Recovery Part Number :
    AP SW Number :
    AP Config. Part Number :
    AP Bootloader SW Number :
    AP Bootloader Part Number :
    AP Recovery Part Number :
    ESN :
    Application Part Numbers
    Ram Usage :
    Disk Usage
    Processor Usage
    Ford Cloud and Provisioning Status
    View Active Fauults
    View Confirmed DTCs
    Testing Settings Theme:
    Screen Size
    Enable TestSettings
    Enable Data Conntectivity
    Reticle
    Error Rectangles
    Enable State Machine Logging
    Enable Debug Logging
    Show performance overlay
    HMI Log Filter:
    Persist QT5 log settings
    Enable GNSS Sensor Logging
    Enable HIP Logging
    Sky View Message
    Software Version
    Calibrate
    Satellite Position
    Satellite Signal
    Satellite Signal History
    Location Diagnostics
    Remove Navigation Fault
    Clear DR calib
    Enable Voice Debug Popup
    Animate No MenuBar
    NO Animation no MenuBar
    Toggle Full Screen
    Open Test Popup
    Exit Gracefully
    SiriusXM Diagnostics RadioID:
    ReasonCode:
    SubStatus:
    SuspendDate:
    SignalBars:
    Antenna:
    Aim:
    Bitrate:
    AudioPresence:
    SignalStrengths:
    TunerStatus:
    LockStstus:
    BER:
    CNS1:
    CNS2:
    RS:
    TF:
    RSSI:
    ReceiverState:
    OberS1:
    OberS2:
    OberT:
    TWERA:
    TWERB:
    Type:hwRev:swRev:sxiRev:bbRev:hdecRev:rfRev:splRev:maxSmf:maxTmix:maxSptfl:maxTwnow:
    Capabilities:currentBitRateIP:internalHttpErrorCode:internalHttpErrorString:sessionState:lastSuccessfulAPICallTimeStamp:
    LastSuccessfulCDNCallTimeStamp:networkAvailableStstus:numberOfHTTPError:lastHTTPErrorTimeStamp:lastHTTPErrorRequest:
    Exit Diagnostics Exit Diagnostics
  4. To exit the bezel diagnostics, press the on/off button or select "Exit Diagnostics."
RENDER: 1.0x

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When to See a Mechanic

Stop DIY work and contact a certified mechanic immediately if any of the following apply:

  • • You smell fuel, burning insulation, or see smoke.
  • • Brakes feel soft, pull hard to one side, or make grinding noises.
  • • The engine overheats, stalls repeatedly, or misfires under load.
  • • You are missing required tools, torque specs, or safe lifting equipment.
  • • You are not confident in the next step or safety outcome.