Symptom Chart

2021 Ford Edge SE, 4WDSECTION Symptom Chart
WARNING: This page is about a different car, the 2020 Ford F-150. However, it is still accessible from the selected car via links, so may be relevant.

Diagnostics in this article assume a certain skill level and knowledge of Ford-specific diagnostic practices. REFER to: Diagnostic Methods .

Condition Possible Sources Actions
Module does not respond to the diagnostic scan tool Fuse
Wiring, terminals or connectors
HUD module
REFER to: Communications Network .
The forward collision warning system is inoperative Refer to the Pinpoint Test GO to Pinpoint Test A 
The pre-collision assist system is inoperative Refer to the Pinpoint Test GO to Pinpoint Test B 
The HUD module is inoperative Refer to the Pinpoint Test GO to Pinpoint Test C 
PRE-COLLISION ASSIST NOT AVAILABLE SENSOR BLOCKED SEE MANUAL message in the IPC message center CCM REFER to CRUISE CONTROL
FRONT CAMERA LOW VISIBILITY CLEAN SCREEN or FRONT CAMERA MALFUNCTION SERVICE REQUIRED message in IPC message center Forward looking camera
IPMA
VERIFY the forward-looking camera is not obstructed or weather conditions are not limiting the function of the camera. If the camera is operating correctly, DIAGNOSE concerns with the IPMA. REFER to: Lane Keeping System .
Too many forward collision warning events occur A MyKey® restricted key is in use
Forward collision warning sensitivity is set to the most sensitive value
VERIFY a MyKey® restricted key is in use. With an admin key, VERIFY forward collision warning system normal operation.
CHECK the forward collision warning sensitivity setting in the message center menu.
Too many pre-collision assist alerts occur Pre-collision assist alert sensitivity is set to the most sensitive value CHECK the pre-collision assist alert sensitivity setting in the message center menu.
Unexpected braking CCM
Front bumper
The CCM can occasionally detect and respond to objects or vehicles that are out of the direct path of travel, especially on curves, entry/exit ramps or when changing lanes. CHECK the CCM and front bumper for damage or misalignment. REFER to: Cruise Control Radar Alignment . If no damage or misalignment is observed, RETEST the system.
Lack of active braking CCM
Front bumper
The CCM may not detect and respond to vehicles or moving objects, such as bicycles, performing close cut-ins or on tight curves (especially on the passenger side) due to limited CCM field of view. CHECK the CCM and front bumper for damage or misalignment. REFER to: Cruise Control Radar Alignment . If no damage or misalignment is observed, RETEST the system.
RENDER: 1.0x

NO RELATED

Recommended Tools & Savings

Use the Manual With the Right Hardware

Pair factory procedures with proven DIY tools so the instructions are easier to execute.

Affiliate disclosure: We may earn a commission at no extra cost to you.

When to See a Mechanic

Stop DIY work and contact a certified mechanic immediately if any of the following apply:

  • You smell fuel, burning insulation, or see smoke.
  • Brakes feel soft, pull hard to one side, or make grinding noises.
  • The engine overheats, stalls repeatedly, or misfires under load.
  • You are missing required tools, torque specs, or safe lifting equipment.
  • You are not confident in the next step or safety outcome.