Symptom Chart

2010 Ford Taurus SEL, FWDSECTION Symptom Chart
SYMPTOM CHART

Condition Possible Sources Action
  • No communication with the Instrument Panel Cluster (IPC)
  • Fuse(s)
  • Wiring, terminals or connectors
  • IPC
  • No known admin key available
  • The admin key is lost/stolen
 
  • The admin key is the remote start system
  • No MyKey™ messages available
  • Unlimited key mode is turned on
 
  • MyKey™ feature not configured on at the assembly plant
  • MyKey™ acts as an admin key
  • Non-Ford approved remote start system was used to start the vehicle
  • NOTE: If the customer does not want to replace the non-Ford approved remote start system, program the remote start system as a MyKey™.

REMOVE the non-Ford approved remote start system and INSTALL a Ford approved remote start system.
  • Cannot locate the MyKey™ restricted key
  • The MyKey™ restricted key is lost/stolen
  • All keys have been programmed to a MyKey™ restricted key status
  • The vehicle has a remote start system that is recognized as the last admin key
  • No MyKey™ function with Intelligent Access (IA)-equipped vehicle
  • An admin key is present in the vehicle during vehicle start
  • REMOVE the admin key from the vehicle. MAKE SURE to place the MyKey™ in the vehicle during vehicle start. If there is no MyKey™ available, REFER to MYKEY™ PROGRAMMING .
 
  • No MyKeys™ are programmed to the vehicle
  • Total number of admin keys and MyKeys™ programmed includes one more key than customer has
  • An unauthorized key has been programmed to the vehicle as a MyKey™ restricted key or as an admin key
 
  • The vehicle has a remote start system
  • The concern is product characteristic. RELEASE the vehicle to the customer. If necessary, REFER to DISABLE MYKEY™ RESTRICTED FEATURES  to disable all programmed MyKeys™. This action also disables any MyKey™ restrictions the remote start system may have.
  • The MyKey™ distance does not accumulate
  • The MyKey™ is not being used by the intended driver
  • The MyKey™ system has recently been cleared
  • The vehicle was remote started using a non-Ford approved remote start system and the MyKey™ was not cycled in the ignition lock cylinder to the ON position
  • IPC
  • MAKE SURE the key being used is a MyKey™ restricted key by observing the message center messages when the vehicle is started using the MyKey™. VERIFY the MyKey™ restricted key is being used by driving the vehicle using the MyKey™ restricted key and checking the miles accumulated before and after the drive. If the MyKey™ miles do not accumulate using the MyKey™ restricted key, INSTALL a new IPC. REFER to INSTRUMENTATION, MESSAGE CENTER, AND WARNING CHIMES . TEST the system for normal operation.
  • Cannot program the MyKey™ feature
  • Remote start system (if equipped) is programmed as a MyKey™ restricted key
  • Unlimited key mode is turned on (not applicable to IA vehicles)
  • Only one admin key left
  • MyKey™ restricted key is in the ignition lock cylinder (IKT vehicles)
  • NOTE: For IA vehicles, make sure when placing the IA key in the backup transceiver slot the transmitter buttons are facing rearward and that the key ring is in the up position for the most efficient backup transceiver operation.
MyKey™ restricted key is in the backup transceiver slot (IA vehicles)
  • IPC
  • Cannot configure/disable the MyKey™ feature
  • Unlimited key mode is turned on
  • MyKey™ restricted key is in the ignition lock cylinder (IKT vehicles)
  • MyKey™ restricted key is in the backup transceiver slot (IA vehicles)
  • No MyKey™ restricted keys programmed into the IPC
  • Vehicle was remote started by a non-Ford approved remote start system
  • IPC
RENDER: 1.0x

NO RELATED

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When to See a Mechanic

Stop DIY work and contact a certified mechanic immediately if any of the following apply:

  • You smell fuel, burning insulation, or see smoke.
  • Brakes feel soft, pull hard to one side, or make grinding noises.
  • The engine overheats, stalls repeatedly, or misfires under load.
  • You are missing required tools, torque specs, or safe lifting equipment.
  • You are not confident in the next step or safety outcome.