Diagnostic Test

2024 Dodge and Ram ProMaster 3500 Base, CutawaySECTION Diagnostic Test
WARNING: This page is about a different car, the 2024 RAM ProMaster EV. However, it is still accessible from the selected car via links, so may be relevant.
  1. CHECK FOR AN ACTIVE DTC 
    NOTE:

    This DTC must be active for the results of this test to be valid. 

    1. Perform any Service Bulletins that may apply.
    2. Turn the ignition on.
    3. For future reference, with the scan tool, run and save a vehicle Scan Report and all related recorded data.
    4. With the scan tool, read DTCs and record on the repair order.
    5. With the scan tool, read and record Environmental Data to help identify the conditions in which the DTC was set.
    6. With the scan tool, erase all DTCs.
      WARNING:

      To avoid personal injury or death, check brake capability is available before road testing.

    7. Road test the vehicle over 40 km/h (25 mph).
      NOTE:

      Vehicle must be driven for several minutes above 40 km/h (25 mph) for set conditions to be met. 

    8. Park the vehicle on level ground.
    9. With the scan tool, read BSCM DTCs.

      Did the DTC return?

      Yes 

      • Go To Next Step.

      No 

  2. CHECK FOR OCCUPANT RESTRAINT CONTROLLER (ORC) OR COMMUNICATION RELATED DTCS 
    1. Refer to the recorded DTCs.

      Are there any ORC or Communication related DTCs active?

      Yes 

      • Perform the appropriate diagnostic procedures before continuing with this test. Refer to DIAGNOSTIC CODE INDEX .

      No 

      • Go To Next Step.
  3. CHECK THE OCCUPANT RESTRAINTS CONTROLLER (ORC) INSTALLED/LOOSE OR WIRING HARNESS DAMAGE 
    NOTE:

    Occupant Restraints Controller (ORC) installation and mounting bolt torque is crucial for proper operation. 

RENDER: 1.0x

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When to See a Mechanic

Stop DIY work and contact a certified mechanic immediately if any of the following apply:

  • You smell fuel, burning insulation, or see smoke.
  • Brakes feel soft, pull hard to one side, or make grinding noises.
  • The engine overheats, stalls repeatedly, or misfires under load.
  • You are missing required tools, torque specs, or safe lifting equipment.
  • You are not confident in the next step or safety outcome.