Safety Warning
DIY auto repair can cause serious injury, fire, or vehicle damage. These guides are for informational purposes only. Always follow OEM torque specs, wear PPE, and consult a certified mechanic if you are unsure. You are solely responsible for your safety.
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HOMESERVICE MANUALSDODGE AND RAM2024PROMASTER 3500 BASE, CUTAWAYREPAIR AND DIAGNOSIS (SINGLE PAGE)ACCESSORIES & EQUIPMENTENTERTAINMENT SYSTEMSGLOBAL TELEMATICS BOX MODULE - DTCS B1401-11 TO B1560-11
2024 Dodge and Ram ProMaster 3500 Base, Cutaway
Global Telematics Box Module - DTCS B1401-11 To B1560-11
2024 Dodge and Ram ProMaster 3500 Base, CutawaySECTION Global Telematics Box Module - DTCS B1401-11 To B1560-11
- DTC Troubleshooting
- B1401-11 Hands Free Speaker - Circuit Short To Ground
- B1401-12 Hands Free Speaker - Circuit Short To Battery
- B1401-13 Hands Free Speaker - Circuit Open
- B1401-2B Hands Free Speaker - Wires Shorted Together
- B1552-11 Emergency Call Button-Circuit Short To Ground
- B1552-12 Emergency Call Button-Circuit Short To Battery
- B1552-13 Emergency Call Button-Circuit Open
- B1552-15 Emergency Call Button-Circuit Short To Battery Or Open
- B1552-2A Emergency Call Button-Stuck
- B1553-11 Road Assist Call Button-Circuit Short To Ground
- B1553-15 Road Assist Call Button-Circuit Short To Battery Or Open
- B1553-2A Road Assist Button - Stuck
- B1555-11 Emergency Call Button Backlight Led Control-Circuit Short To Ground
- B1555-12 Emergency Call Button Backlight Led Control-Circuit Short To Battery
- B1555-13 Emergency Call Button Backlight Led Control-Circuit Open
- B1555-15 Emergency Call Button Backlight Led Control-Circuit Short To Battery Or Open
- B1556-11 Red Emergency Call Led Control-Circuit Short To Ground
- B1556-12 Red Emergency Call Led Control-Circuit Short To Battery
- B1556-13 Red Emergency Call Led Control-Circuit Open
- B1556-15 Red Emergency Call Led Control-Circuit Short To Battery Or Open
- B1557-11 Green Emergency Call Led Control-Circuit Short To Ground
- B1557-12 Green Emergency Call Led Control-Circuit Short To Battery
- B1557-13 Green Emergency Call Led Control-Circuit Open
- B1557-15 Green Emergency Call Led Control-Circuit Short To Battery Or Open
- B1560-11 Cellular Antenna 1-Circuit Short To Ground
RENDER: 1.0x
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When to See a Mechanic
Stop DIY work and contact a certified mechanic immediately if any of the following apply:
- • You smell fuel, burning insulation, or see smoke.
- • Brakes feel soft, pull hard to one side, or make grinding noises.
- • The engine overheats, stalls repeatedly, or misfires under load.
- • You are missing required tools, torque specs, or safe lifting equipment.
- • You are not confident in the next step or safety outcome.