Module, Global Telematics Box: Removal

2024 Dodge and Ram 1500 TRXSECTION Removal
WARNING: This page is about a different car, the 2023 RAM 1500 Classic. However, it is still accessible from the selected car via links, so may be relevant.
  1. Disconnect and isolate the negative battery cable(s).
  2. Remove the Security Gateway Module (SGW). Refer to MODULE, SECURITY GATEWAY (SGW), REMOVALΒ .
    NOTE:

    The Global Telematics Box Module (TBM2) is mounted to the IP on a bracket behind the radio.

    GC0206549Courtesy of CHRYSLER GROUP, LLC
  3. Disengage the wire harness retainer (1).
  4. Remove the TBM2 bracket screws (2) securing the TBM2 (3).
  5. Slide the TBM2 (3) left to release it from the instrument panel and disconnect the wire harness connectors.
    GC0206546Courtesy of CHRYSLER GROUP, LLC
  6. Rotate the TBM2 (1) clockwise so the TBM2 brackets are in the downward position.
    GC0206553Courtesy of CHRYSLER GROUP, LLC
  7. Roll the top of the TBM2 (1) forward and slide the right side facing bracket out from under the instrument panel bracket.
    GC0206543Courtesy of CHRYSLER GROUP, LLC
  8. Slide the TBM2 (1) away from the instrument panel.
    GC0206550Courtesy of CHRYSLER GROUP, LLC
  9. Lift up on the TBM2 (1) until the opposite bracket gets stopped by the instrument panel.
    GC0206548Courtesy of CHRYSLER GROUP, LLC
  10. Gently press down on the instrument panel (2) to release the TBM2 (1) and remove from the vehicle.
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When to See a Mechanic

Stop DIY work and contact a certified mechanic immediately if any of the following apply:

  • β€’ You smell fuel, burning insulation, or see smoke.
  • β€’ Brakes feel soft, pull hard to one side, or make grinding noises.
  • β€’ The engine overheats, stalls repeatedly, or misfires under load.
  • β€’ You are missing required tools, torque specs, or safe lifting equipment.
  • β€’ You are not confident in the next step or safety outcome.