Safety Warning

DIY auto repair can cause serious injury, fire, or vehicle damage. These guides are for informational purposes only. Always follow OEM torque specs, wear PPE, and consult a certified mechanic if you are unsure. You are solely responsible for your safety.

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HOMESERVICE MANUALSDODGE AND RAM20241500 TRXREPAIR AND DIAGNOSISEXTERNAL PAGESDIFFERENT CARSECTION 214 ((MEMORY SEAT MODULE (MSMD) - ELECTRICAL DIAGNOSTICS - 1500))DTC TROUBLESHOOTINGB221C-42-MSM-MEMORY SEAT MODULE INTERNAL-GENERAL MEMORY FAILUREDIAGNOSTIC TEST

2024 Dodge and Ram 1500 TRX

Diagnostic Test

2024 Dodge and Ram 1500 TRXSECTION Diagnostic Test

WARNING: This page is about a different car, the 2023 RAM 1500. However, it is still accessible from the selected car via links, so may be relevant.

CHECK FOR AN ACTIVE DTC
1. With the scan tool, read Memory Seat Module-Driver (MSMD) DTCs and record on the repair order.
2. With the scan tool, erase MSMD DTCs.
3. Turn the ignition off.
4. Turn the ignition on.
5. With the scan tool, read MSMD DTCs.
  Is the same DTC active?
  
  Yes
  - Go To 2
  No
  - Perform the TESTING FOR AN INTERMITTENT CONDITION. Refer to STANDARD PROCEDURE .
CHECK RELATED HARNESS CONNECTIONS
1. Turn the ignition off.
2. Disconnect all MSMD harness connectors.
3. Disconnect all related in-line harness connections (if equipped).
4. Disconnect the related component harness connectors.
5. Inspect harness connectors, component connectors, and all male and female terminals for the following conditions:
  - Proper connector installation.
  - Damaged connector locks.
  - Corrosion.
  - Other signs of water intrusion.
  - Weather seal damage (if equipped).
  - Bent terminals.
  - Overheating due to a poor connection (terminal may be discolored due to excessive current draw).
  - Terminals that have been pushed back into the connector cavity.
  - Perform a terminal drag test on each connector terminal to verify proper terminal tension.
  Repair any conditions that are found.
6. Reconnect all MSMD harness connectors. Be certain that all harness connectors are fully seated and the connector locks are fully engaged.
7. Reconnect all in-line harness connectors (if equipped). Be certain that all connectors are fully seated and the connector locks are fully engaged.
8. Reconnect all related component harness connectors. Be certain that all connectors are fully seated and the connector locks are fully engaged.
9. With the scan tool, erase DTCs.
10. Using the recorded Environmental Data, along with the When Monitored and Set Conditions above, operate the vehicle in the conditions that set the DTC.
11. With the scan tool, read MSMD DTCs.
  Is the same DTC active?
  
  Yes
  - Replace and program the Memory Seat Module-Driver (MSMD) in accordance with the Service Information. Refer to MODULE, MEMORY SEAT (MSM), REMOVAL AND INSTALLATION .
  - Perform the POWER SEAT SYSTEM VERIFICATION TEST. Refer to POWER SEAT SYSTEM VERIFICATION TEST .
  No
  - Repairing the wiring harness or connections corrected the problem.
  - Perform the POWER SEAT SYSTEM VERIFICATION TEST. Refer to POWER SEAT SYSTEM VERIFICATION TEST .

RENDER: 1.0x

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When to See a Mechanic

Stop DIY work and contact a certified mechanic immediately if any of the following apply:

• You smell fuel, burning insulation, or see smoke.
• Brakes feel soft, pull hard to one side, or make grinding noises.
• The engine overheats, stalls repeatedly, or misfires under load.
• You are missing required tools, torque specs, or safe lifting equipment.
• You are not confident in the next step or safety outcome.