Safety Warning

DIY auto repair can cause serious injury, fire, or vehicle damage. These guides are for informational purposes only. Always follow OEM torque specs, wear PPE, and consult a certified mechanic if you are unsure. You are solely responsible for your safety.

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HOMESERVICE MANUALSDODGE AND RAM2013JOURNEY CREW, AWDREPAIR AND DIAGNOSIS (SINGLE PAGE)ACCESSORIES & EQUIPMENTCOMMUNICATION DEVICES(PASSENGER DOOR MODULE (PDM) (DMFL/R) - ELECTRICAL DIAGNOSTICS)DTC TROUBLESHOOTINGB285E-11-WINDOW SWITCH BACKLIGHTING-CIRCUIT SHORT TO GROUNDDIAGNOSTIC TEST

2013 Dodge and Ram Journey Crew, AWD

Diagnostic Test

2013 Dodge and Ram Journey Crew, AWDSECTION Diagnostic Test

TEST FOR INTERMITTENT CONDITION
1. Turn the ignition on.
2. With the scan tool, record and erase the DTCs.
3. Ensure the passenger window lock out switch is on.
4. Turn the park lights on.
5. Wait 30 seconds.
6. With the scan tool, read the DTCs.
  Does the scan tool display; B285E-11-WINDOW SWITCH BACKLIGHTING - CIRCUIT SHORT TO GROUND?
  
  Yes
  - Go To 2
  No
  - Test complete, the condition or conditions that originally set this DTC are not present at this time. Using the wiring diagrams as a guide, check all related splices and connectors for signs of water intrusion, corrosion, pushed out or bent terminals and correct pin tension.
  - Perform the BODY VERIFICATION TEST. Refer to STANDARD PROCEDURE .
WINDOW/DOOR LOCK SWITCH SHORTED

Fig 1: Window/Door Lock Switch Connector End View
Courtesy of CHRYSLER GROUP, LLC
1. With the scan tool, erase the DTCs.
2. Turn the ignition off.
3. Disconnect the Passenger Window/Door Lock Switch connector.
4. Ensure the passenger window lock out switch is on and the park lamps are still on.
5. Turn the ignition on.
6. Wait 30 seconds.
7. With the scan tool, read the active DTCs.
  Does the scan tool display B285E-WINDOW SWITCH BACKLIGHTING CIRCUIT LOW?
  
  Yes
  - Go To 3
  No
  - Replace the Window/Door Lock Switch in accordance with the Service Information. Refer to SWITCH, POWER WINDOW, REMOVAL .
  - Perform the BODY VERIFICATION TEST. Refer to STANDARD PROCEDURE .
(E34) PASSENGER WINDOW SWITCH ILLUMINATION DRIVER CIRCUIT SHORTED TO GROUND

Fig 2: Checking Passenger Window Switch Illumination Driver Circuit For Short To Ground
Courtesy of CHRYSLER GROUP, LLC
1. Turn the ignition off.
2. Turn the park lamps off.
3. Disconnect the Passenger Door Module C5 harness connector.
4. Measure the resistance between Ground and the (E34) Passenger Window Switch Illumination Driver circuit.
  Is the resistance below 10k Ohms?
  
  Yes
  - Repair the (E34) Passenger Window Switch Illumination Driver circuit for a short to ground.
  - Perform the BODY VERIFICATION TEST. Refer to STANDARD PROCEDURE .
  No
  - Go To 4
(E34) PASSENGER WINDOW SWITCH ILLUMINATION DRIVER CIRCUIT SHORTED TO THE (Q936) PASSENGER WINDOW SWITCH RETURN CIRCUIT

Fig 3: Checking Passenger Window Switch Illumination Driver Circuit For Short To Passenger Window Switch Return Circuit
Courtesy of CHRYSLER GROUP, LLC
1. Measure the resistance between the (E34) Passenger Window Switch Illumination Driver circuit and the (Q936) Passenger Window Switch Return circuit.
  Is the resistance below 10k Ohms?
  
  Yes
  - Repair the (E34) Passenger Window Switch Illumination Driver circuit for a short to the (Q936) Passenger Window Switch Return circuit.
  - Perform the BODY VERIFICATION TEST. Refer to STANDARD PROCEDURE .
  No
  - Replace the Passenger Door Module in accordance with the Service Information. Refer to MODULE, DOOR, REMOVAL .
  - Perform the BODY VERIFICATION TEST. Refer to STANDARD PROCEDURE .

RENDER: 1.0x

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When to See a Mechanic

Stop DIY work and contact a certified mechanic immediately if any of the following apply:

• You smell fuel, burning insulation, or see smoke.
• Brakes feel soft, pull hard to one side, or make grinding noises.
• The engine overheats, stalls repeatedly, or misfires under load.
• You are missing required tools, torque specs, or safe lifting equipment.
• You are not confident in the next step or safety outcome.