Symptom Chart: Notes

2010 Volkswagen Routan SSECTION Notes
WARNING: This page is about a different car, the 2006 Mercury Mariner and 2006 Ford Escape. However, it is still accessible from the selected car via links, so may be relevant.
SYMPTOM CHART

Condition Possible Sources Action
  • No communication with the smart junction box (SJB)
  • Circuitry
  • SJB
  • The passenger door does not lock/unlock with the driver door lock cylinder
  • Circuitry
  • Driver door lock cylinder switch (part of the driver door latch)
  • SJB
  • REFER to ANTI-THEFT - PERIMETER to continue diagnostics. (Perimeter alarm does not arm/disarm with the lock cylinder)
  • All door locks are inoperative from one switch
  • Circuitry
  • Door lock control switch
  • All door locks are inoperative
  • Circuitry
  • Door lock control switch
  • Smart junction box (SJB)
  • A single/more than one door lock is inoperative
  • Circuitry
  • Door latch
  • Liftgate latch actuator
  • SJB (LH front door lock only)
  • The doors do not lock/unlock using the remote keyless entry (RKE) transmitter
  • RKE transmitter battery
  • RKE transmitter
  • RKE transmitter programming
  • Aftermarket systems
  • Smart junction box (SJB)
  • The remote keyless entry (RKE) transmitter is out of synchronization
  • RKE transmitter button pressed a substantial amount of times while outside the range of the vehicle
  • RKE transmitter
  • The remote keyless entry (RKE) transmitter has poor range performance
  • Aftermarket systems
  • High power devices
  • TV/radio transmission towers
  • RKE transmitter
  • Smart junction box (SJB)
  • The power door unlock inhibit feature is inoperative
  • Feature not enabled
  • ENABLE the power door unlock inhibit feature. REFER to the Owner Literature.
  • Smart junction box (SJB)
  • Panic feature is inoperative/does not operate correctly
  • Remote keyless entry (RKE) transmitter
  • Smart junction box (SJB)
  • The smart lock does not operate correctly
  • Smart junction box (SJB)
  • The door locks operate only one way
  • Door lock control switch
  • Smart junction box (SJB)
  • CHECK the operation of both door lock switches.
    • If the door locks operate only one way from both door lock switches, INSTALL a new SJB. REFER to MULTIFUNCTION ELECTRONIC MODULES . TEST the system for normal operation.
    • If the door locks operate only one way from a single switch, INSTALL a new door lock control switch. REFER to DOOR LOCK CONTROL SWITCH . TEST the system for normal operation.
  • The doors do not lock/unlock using the remote keyless entry (RKE) keypad
  • Circuitry
  • RKE keypad
  • Smart junction box (SJB)
  • The remote keyless entry (RKE) keypad illumination is inoperative
  • Circuitry
  • RKE keypad
  • Smart junction box (SJB)
  • The autolock does not operate correctly
  • Interior lighting system
  • Smart junction box (SJB)
RENDER: 1.0x

NO RELATED

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When to See a Mechanic

Stop DIY work and contact a certified mechanic immediately if any of the following apply:

  • You smell fuel, burning insulation, or see smoke.
  • Brakes feel soft, pull hard to one side, or make grinding noises.
  • The engine overheats, stalls repeatedly, or misfires under load.
  • You are missing required tools, torque specs, or safe lifting equipment.
  • You are not confident in the next step or safety outcome.