Safety Warning
DIY auto repair can cause serious injury, fire, or vehicle damage. These guides are for informational purposes only. Always follow OEM torque specs, wear PPE, and consult a certified mechanic if you are unsure. You are solely responsible for your safety.
DTC U0140-87: Lost Communication with Body Control Module Missing Message; DTC U0155-87: Lost Communication with Instrument Panel Cluster (IPC) Control Module; DTC U0163-87: Lost Communication with Navigation Control Module Missing Message [10/2022 - ]: Procedure
- CHECK DTC
- Clear the DTCs.
Body Electrical > Telematics > Clear DTCs
- Recheck for DTCs and check if the same DTC is output again.
Body Electrical > Telematics > Trouble Codes
Result
Result Proceed to DTCs are output. A DTCs are not output. B HINT:
- If CAN communication system DTCs are stored, they may also be stored for other systems.
- If the CAN communication system has been inspected and repaired, these DTCs will not be output when rechecking for DTCs.
- If these DTCs are output frequently, duplicate the conditions that cause the problem symptoms and perform troubleshooting again, even though the DTC was not output when rechecking for DTCs.
Result:
A
GO TO CAN COMMUNICATION SYSTEM
for HV Model: Refer to HOW TO PROCEED WITH TROUBLESHOOTING [02/2019 - ]
for Gasoline Model: Refer to HOW TO PROCEED WITH TROUBLESHOOTING [11/2018 - ]
Result:
B
USE SIMULATION METHOD TO CHECK. Refer to HOW TO PROCEED WITH TROUBLESHOOTING [11/2018 - ]
- Clear the DTCs.
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When to See a Mechanic
Stop DIY work and contact a certified mechanic immediately if any of the following apply:
- • You smell fuel, burning insulation, or see smoke.
- • Brakes feel soft, pull hard to one side, or make grinding noises.
- • The engine overheats, stalls repeatedly, or misfires under load.
- • You are missing required tools, torque specs, or safe lifting equipment.
- • You are not confident in the next step or safety outcome.