Safety Warning
DIY auto repair can cause serious injury, fire, or vehicle damage. These guides are for informational purposes only. Always follow OEM torque specs, wear PPE, and consult a certified mechanic if you are unsure. You are solely responsible for your safety.
DTC B15DB: Telematics Transceiver Disconnected [11/2018 - 10/2019]: Description
If the radio and display receiver assembly cannot detect the DCM (telematics transceiver) for a certain period of time (90 seconds) after the ignition switch is turned to ACC and the radio and display receiver assembly confirms that the information is missing by checking past DCM (telematics transceiver) recognition information (registered information), this DTC will be stored.
The telematics system uses USB communication between devices. If an open, short, short to +B or short to ground occurs in the USB circuit, communication is interrupted and the telematics system will not operate normally.
| DTC No. | Detection Item | DTC Detection Condition | Trouble Area |
|---|---|---|---|
| B15DB | Telematics Transceiver Disconnected | DCM (telematics transceiver) disconnected |
|
HINT:
This DTC may be stored due to environmental reasons such as electrical noise or interference.
NO RELATED
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When to See a Mechanic
Stop DIY work and contact a certified mechanic immediately if any of the following apply:
- • You smell fuel, burning insulation, or see smoke.
- • Brakes feel soft, pull hard to one side, or make grinding noises.
- • The engine overheats, stalls repeatedly, or misfires under load.
- • You are missing required tools, torque specs, or safe lifting equipment.
- • You are not confident in the next step or safety outcome.