Safety Warning
DIY auto repair can cause serious injury, fire, or vehicle damage. These guides are for informational purposes only. Always follow OEM torque specs, wear PPE, and consult a certified mechanic if you are unsure. You are solely responsible for your safety.
Does not Play even after Bluetooth Audio Mode is Selected [08/2019 - ]: Procedure
- CHECK OPERATION
- Check if the portable player operates normally.
OK
The portable player operates normally.
Result
Proceed to OK NG
Result:
NG
MALFUNCTION IN PORTABLE PLAYER
Result:
OK
See step 2
- Check if the portable player operates normally.
- CHECK AUDIO SETTINGS
- Set volume, fader and balance to the initial values and check that the sound is normal.
OK
Audio system returns to normal.
HINT:
Sound quality adjustment measures vary according to the type of amplifier.
Result
Proceed to OK NG
Result:
NG
REPLACE RADIO AND DISPLAY RECEIVER ASSEMBLY. Refer to REMOVAL [08/2019 - ]
Result:
OK
See step 3
- Set volume, fader and balance to the initial values and check that the sound is normal.
- CHECK USING ANOTHER "Bluetooth" AUDIO COMPATIBLE VEHICLE OF SAME MODEL
- Check if the "Bluetooth" audio player plays normally on another "Bluetooth" audio compatible vehicle of the same model.
OK
"Bluetooth" audio player plays normally.
Result
Proceed to OK NG
Result:
OK
PROCEED TO NEXT SUSPECTED AREA SHOWN IN PROBLEM SYMPTOMS TABLE. Refer to PROBLEM SYMPTOMS TABLE [08/2019 - 07/2020] , or refer to PROBLEM SYMPTOMS TABLE [07/2020 - ]
Result:
NG
MALFUNCTION IN PORTABLE PLAYER
- Check if the "Bluetooth" audio player plays normally on another "Bluetooth" audio compatible vehicle of the same model.
NO RELATED
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When to See a Mechanic
Stop DIY work and contact a certified mechanic immediately if any of the following apply:
- • You smell fuel, burning insulation, or see smoke.
- • Brakes feel soft, pull hard to one side, or make grinding noises.
- • The engine overheats, stalls repeatedly, or misfires under load.
- • You are missing required tools, torque specs, or safe lifting equipment.
- • You are not confident in the next step or safety outcome.