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HOMESERVICE MANUALSTOYOTA2013SIENNA LIMITED, FWDREPAIR AND DIAGNOSISACCESSORIES & EQUIPMENTENTERTAINMENT SYSTEMSAUDIO / VIDEO SYSTEM (DIAGNOSTIC CODES & SYMPTOM TESTS)AUDIO AND VISUAL SYSTEMSYMPTOM TESTSUSB AUDIO SYSTEM RECOGNITION/PLAY ERRORPROCEDURE
2013 Toyota Sienna Limited, FWD

USB Audio System Recognition/Play Error: Procedure

2013 Toyota Sienna Limited, FWDSECTION Procedure
  1. CHECK USB DEVICE OR "iPod" 
    1. Disconnect the USB device or "iPod" from the No. 1 stereo jack adapter assembly.
    2. Check if playable files are present on the USB device or "iPod".

      HINT: 

      Refer to System Description for playable files. Refer to SYSTEM DESCRIPTION .

    3. Check if the USB device is a compatible format or "iPod" is a compatible version.

      HINT: 

      Refer to System Description for compatible formats and versions.

      RESULT

      Result Proceed to
      No playable files exist, or incompatible device format or version A
      Playable files exist, and compatible device format or version B

    B → See step   2 

    A → USB DEVICE FORMAT WAS INCOMPATIBLE, "iPod" VERSION WAS INCOMPATIBLE, OR NO PLAYABLE FILES PRESENT 

  2. FORMAT USB DEVICE OR RESTORE "iPod" AND RECHECK 
    1. Delete all files in the USB device or "iPod" and format/restore it.
    2. Save the data again and check if it can be played on the in-vehicle device.
      NOTE:

      Formatting a USB device or restoring an "iPod" erases all music on the device.

      Ensure that backup music data is available before performing this operation.

      OK

      Malfunction disappears.

    NG → See step   3 

    OK → END 

  3. REPLACE USB DEVICE OR "iPod" 
    1. Turn the ignition switch off.
    2. Turn the ignition switch to ACC.
    3. Connect a known good USB device or "iPod" to the No. 1 stereo jack adapter assembly.

      HINT: 

      • If the malfunction occurred when a USB device was in use, use another USB device for the inspection. If the malfunction occurred when an "iPod" was in use, use another "iPod" for the inspection.
      • Refer to System Description for compatible formats and versions. Refer to SYSTEM DESCRIPTION .

    NEXT: Go to next step 

  4. CHECK USB DEVICE OR "iPod" 
    1. Check if USB device or "iPod" is recognized by radio receiver assembly, or if information such as track, artist and album names are displayed on screen.

      OK

      USB device or "iPod" is recognized or track information such as track, artist and album names are displayed.

    NG → See step   5 

    OK → USB DEVICE OR "iPod" WAS INCOMPATIBLE OR DEFECTIVE 

  5. PROCEED TO NEXT SUSPECTED AREA SHOWN IN PROBLEM SYMPTOMS TABLE. Refer to  PROBLEM SYMPTOMS TABLE 
RENDER: 1.0x

NO RELATED

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When to See a Mechanic

Stop DIY work and contact a certified mechanic immediately if any of the following apply:

  • • You smell fuel, burning insulation, or see smoke.
  • • Brakes feel soft, pull hard to one side, or make grinding noises.
  • • The engine overheats, stalls repeatedly, or misfires under load.
  • • You are missing required tools, torque specs, or safe lifting equipment.
  • • You are not confident in the next step or safety outcome.