SYS.OK|MANUAL.DB● LIVE
HOMESERVICE MANUALSTOYOTA2013SIENNA LIMITED, FWDREPAIR AND DIAGNOSISACCESSORIES & EQUIPMENTENTERTAINMENT SYSTEMSAUDIO / VIDEO SYSTEM (DIAGNOSTIC CODES & SYMPTOM TESTS)AUDIO AND VISUAL SYSTEMSYMPTOM TESTSCELLULAR PHONE CANNOT SEND/RECEIVEPROCEDURE
2013 Toyota Sienna Limited, FWD

Cellular Phone cannot Send/Receive: Procedure

2013 Toyota Sienna Limited, FWDSECTION Procedure
  1. CHECK "BLUETOOTH" SETTINGS 
    1. Check if the "Bluetooth" settings are correct.

      OK

      "Bluetooth" settings are correct.

    NG → SET SETTINGS CORRECTLY 

    OK: Go to next step 

  2. CHECK CELLULAR PHONE 
    1. Check if the cellular phone is "Bluetooth" compatible.

      HINT: 

      Some versions of "Bluetooth" compatible cellular phones may not function.

      OK

      Phone is "Bluetooth" compatible.

    NG → END (ONLY A "BLUETOOTH" COMPATIBLE CELLULAR PHONE CAN BE USED) 

    OK: Go to next step 

  3. CHECK SETTINGS 

    HINT: 

    The cellular phone is unable to call under any of the following conditions.

    • The cellular phone is locked.
    • The directory is being transferred.
    • There is a network error.
    • Transmission is regulated.
    • The power is off.
    • The cellular phone is not connected to "Bluetooth" ("BT" is displayed while connected).
    1. Check that the cellular phone settings are set correctly.

      OK

      Cellular phone settings are set correctly.

    NG → SET SETTINGS CORRECTLY 

    OK: Go to next step 

  4. CHECK CELLULAR PHONE 
    1. Check if the cellular phone can make a call.

      OK

      Cellular phone can make a call.

    NG → CELLULAR PHONE IS FAULTY 

    OK: Go to next step 

  5. CHECK RECEPTION 
    1. Set the cellular phone so that it can receive calls.
    2. Place the cellular phone close to the radio receiver assembly.
    3. Check the radio receiver assembly to confirm that a "Bluetooth" connection exists between the radio receiver assembly and phone.

      OK

      Cellular phone has reception.

    NG → See step   6 

    OK → See step   7 

  6. REPLACE RADIO RECEIVER ASSEMBLY. Refer to  REMOVAL 
  7. PROCEED TO NEXT SUSPECTED AREA SHOWN IN PROBLEM SYMPTOMS TABLE. Refer to  PROBLEM SYMPTOMS TABLE 
RENDER: 1.0x

NO RELATED

Recommended Tools & Savings

Use the Manual With the Right Hardware

Pair factory procedures with proven DIY tools so the instructions are easier to execute.

Affiliate disclosure: We may earn a commission at no extra cost to you.

Shop Manual-Ready ToolsFree Quote CheckQuote Shield Pro

When to See a Mechanic

Stop DIY work and contact a certified mechanic immediately if any of the following apply:

  • • You smell fuel, burning insulation, or see smoke.
  • • Brakes feel soft, pull hard to one side, or make grinding noises.
  • • The engine overheats, stalls repeatedly, or misfires under load.
  • • You are missing required tools, torque specs, or safe lifting equipment.
  • • You are not confident in the next step or safety outcome.