Cellular Phone Cannot Send / Receive

2011 Toyota Landcruiser V8-5.7L (3UR-FE)SECTION Cellular Phone Cannot Send / Receive




NAVIGATION / MULTI INFO DISPLAY: NAVIGATION SYSTEM: Cellular Phone cannot Send/Receive
- Cellular Phone cannot Send/Receive

INSPECTION PROCEDURE

NOTICE:
After replacing the radio receiver assembly of vehicles subscribed to pay-type satellite radio broadcasts, registration of the XM radio ID is necessary.

PROCEDURE

1. CHECK "Bluetooth" SETTINGS

(a) Check if the "Bluetooth" settings are correct.

OK:

"Bluetooth" settings are correct.

NG -- SET SETTINGS CORRECTLY
OK -- Continue to next step.

2. CHECK CELLULAR PHONE

(a) Check if the cellular phone is "Bluetooth" compatible.

HINT
Some versions of "Bluetooth" compatible cellular phones may not function.

OK:

The phone is "Bluetooth" compatible.

NG -- END (ONLY A "Bluetooth" COMPATIBLE CELLULAR PHONE CAN BE USED)
OK -- Continue to next step.

3. CHECK SETTINGS

(a) Check if the cellular phone functions.

HINT
The cellular phone is unable to call under any of the following conditions:

* The cellular phone is locked.
* The directory is being transferred.
* The line is crossed.
* Outside service range
* The power is off.
* The cellular phone is not connected to "Bluetooth" ("BT" is displayed while connected).

OK:

None of the above conditions exist.

NG -- SET SETTINGS CORRECTLY
OK -- Continue to next step.

4. CHECK CELLULAR PHONE

(a) Check if the cellular phone can make a call.

HINT
When the battery is low, calls cannot be made or received.

OK:

Cellular phone can make a call.

NG -- REPAIR OR REPLACE CELLULAR PHONE
OK -- Continue to next step.

5. CHECK RECEPTION

(a) Set the cellular phone so that it can receive calls.

(b) Place the cellular phone close to the radio receiver assembly.

(c) Check if the cellular phone has reception according to the radio receiver assembly.

OK:

The cellular phone has reception.

NG -- REPLACE RADIO RECEIVER ASSEMBLY Removal

OK -- PROCEED TO NEXT SUSPECTED AREA SHOWN IN PROBLEM SYMPTOMS TABLE Symptom Related Diagnostic Procedures
RENDER: 1.0x

NO RELATED

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When to See a Mechanic

Stop DIY work and contact a certified mechanic immediately if any of the following apply:

  • β€’ You smell fuel, burning insulation, or see smoke.
  • β€’ Brakes feel soft, pull hard to one side, or make grinding noises.
  • β€’ The engine overheats, stalls repeatedly, or misfires under load.
  • β€’ You are missing required tools, torque specs, or safe lifting equipment.
  • β€’ You are not confident in the next step or safety outcome.