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HOMESERVICE MANUALSTOYOTA2004MATRIX XR, FWD, STANDARDREPAIR AND DIAGNOSISEXTERNAL PAGESDIFFERENT CARSECTION 518 (HYBRID BATTERY SYSTEM (DIAGNOSTICS))HOW TO PROCEED WITH TROUBLESHOOTING
2004 Toyota Matrix XR, FWD, Standard

How To Proceed With Troubleshooting

2004 Toyota Matrix XR, FWD, StandardSECTION How To Proceed With Troubleshooting
WARNING: This page is about a different car, the 2004 Toyota Prius. However, it is still accessible from the selected car via links, so may be relevant.

The hand-held tester can be used at step 3, 4, 5, 8.

  1. VEHICLE BROUGHT TO WORKSHOP 

    Go To Next step.

  2. CUSTOMER PROBLEM ANALYSIS (See  CUSTOMER PROBLEM ANALYSIS CHECK   ) 

    Go To Next step.

  3. CONNECT HAND-HELD TESTER OR OBD II SCAN TOOL TO DLC3 

    HINT:

    If the display indicates a communication fault in the tester, inspect the DLC3.

    Go To Next step.

  4. CHECK AND RECORD DTC AND FREEZE FRAME DATA (See  DTC CHECK CLEAR   ) 

    HINT:

    If a DTC related to the CAN communication system malfunction is output, first troubleshoot and repair the CAN communication (see CAN COMMUNICATION SYSTEM - DIAGNOSIS ).

  5. CLEAR DTC (See  DTC CHECK CLEAR   ) 

    Go To Next step.

  6. PROBLEM SYMPTOM CONFIRMATION 
    1. When the malfunction does not occur, go to A.
    2. When the malfunction occurs, go to B.

    B: Go to step   8 

    A 

  7. SYMPTOM SIMULATION 

    Go To Next step.

  8. CHECK DTC (See  DTC CHECK CLEAR   ) 

    Go To Next step.

  9. DTC CHART (See  DIAGNOSTIC TROUBLE CODE CHART   ) 

    Go To Next step.

  10. CIRCUIT INSPECTION 

    Go To Next step.

  11. IDENTIFICATION OF PROBLEM 

    Go To Next step.

  12. ADJUSTMENT AND/OR REPAIR 

    Go To Next step.

  13. CONFIRMATION TEST 

    Go To Next step.

    END 

RENDER: 1.0x

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When to See a Mechanic

Stop DIY work and contact a certified mechanic immediately if any of the following apply:

  • • You smell fuel, burning insulation, or see smoke.
  • • Brakes feel soft, pull hard to one side, or make grinding noises.
  • • The engine overheats, stalls repeatedly, or misfires under load.
  • • You are missing required tools, torque specs, or safe lifting equipment.
  • • You are not confident in the next step or safety outcome.