Problem Symptoms Table

2004 Toyota Matrix XR, FWD, StandardSECTION Problem Symptoms Table
WARNING: This page is about a different car, the 2002 Toyota Prius. However, it is still accessible from the selected car via links, so may be relevant.
Navigation System Problem Symptoms

Symptom See
Black Screen (Nothing Displayed)  1
No Sound With Power Switch Pressed. ("Audio Off" On Audio Screen)  2
No Navigation Screen Displayed When "Map", "Menu", Or "Dest" Switch Pressed. (Screen Cannot Be Switched.)  3
No Corresponding Screen Displayed When "Audio" Or "Information" Switch Pressed  4
No Navigation Displayed, "Audio Off" On Audio Screen And No Audio Sound  5
Screen Cannot Be Dimmed In Night Time  6
Navigation Screen Not Stabilized (Synchronous Error)  7
Color On Navigation Screen Is Unusual (RGB Signal Error)  8
Black Screen Appears When "Present Location", "Menu" Or "Set Designation" Switch Pressed  9
Sound Of Radio, Cassette Tape Or CD Only Cannot Be Heard From Speaker  10
No Sound (Radio, Cassette Tape, CD) Can Be Heard From Driver Side Door Speaker Only  11
Map Disc Cannot Be Inserted  12
Map Screen Display Does Not Appear. (Disc Caution Screen Does Not Change)  13
Map Is Displayed In White Or Blue Screen (Switches And Vehicle Position Mark Is Displayed)  14
Navigation Screen Cannot Change To The Night Mode Color  15
Touch Switch Does Not Function (Navigation Screen Only)  16
Vehicle position is severely deviated from correct point  17
GPS Mark Does Not Appear  18
No Voice Navigation  19
Vehicle position rotates without control (map rotates without control)  20
Driving direction is opposite to moving direction of vehicle position mark  21
Radio Reception Poor  22
Cassette Tape Cannot Be Inserted  23
Cassette Tape Cannot Be Ejected  24
CD Cannot Be Inserted  25
CD Cannot Be Ejected  26
No AM, FM Or CD Screen Is Displayed:  27
RENDER: 1.0x

NO RELATED

Recommended Tools & Savings

Use the Manual With the Right Hardware

Pair factory procedures with proven DIY tools so the instructions are easier to execute.

Affiliate disclosure: We may earn a commission at no extra cost to you.

When to See a Mechanic

Stop DIY work and contact a certified mechanic immediately if any of the following apply:

  • You smell fuel, burning insulation, or see smoke.
  • Brakes feel soft, pull hard to one side, or make grinding noises.
  • The engine overheats, stalls repeatedly, or misfires under load.
  • You are missing required tools, torque specs, or safe lifting equipment.
  • You are not confident in the next step or safety outcome.