Safety Warning
DIY auto repair can cause serious injury, fire, or vehicle damage. These guides are for informational purposes only. Always follow OEM torque specs, wear PPE, and consult a certified mechanic if you are unsure. You are solely responsible for your safety.
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HOMESERVICE MANUALSTOYOTA2002HIGHLANDER 4WD L4-2.4L (2AZ-FE)REPAIR AND DIAGNOSISTECHNICAL SERVICE BULLETINSALL TECHNICAL SERVICE BULLETINSAUDIO SYSTEM - CD PLAYER SKIP VERIFICATION
2002 Toyota Highlander 4WD L4-2.4L (2AZ-FE)
Audio System - CD Player Skip Verification
2002 Toyota Highlander 4WD L4-2.4L (2AZ-FE)SECTION Audio System - CD Player Skip Verification
SPECIAL SERVICE TOOLS
SS003-05
Title:
CD SKIP VERIFICATION USING
TOYOTA MASTER CD
Models:
'01 - '06 All Toyota & '04 - '06 All Scion
November 28, 2005
Introduction
Toyota has developed a master CD to be used for customer complaints of the CD player skipping or CD player cannot read disc. This disc has been specially manufactured to test the performance of the Toyota CD players. Using this master CD will confirm that the radio exceeds Toyota's specification for CD player performance.
Applicable Vehicles
^ 2001 - 2006 model year Toyota vehicles.
^ 2004 - 2006 model year Scion vehicles.
Test Disc Specifications
Warranty Information
Required SSTs
Repair Procedure
1. Make sure the vehicle is stationary during the test.
2. Insert a compact disc (NOT the Toyota Master CD) to make sure the radio can accept and eject the disc without damaging it.
3. Check the Toyota Master CD for any unintended scratches or dirt. Wipe away dirt using a glass cleaning cloth. If the disc is damaged, order a replacement master CD.
4. Insert the Toyota Master CD and change to track number 9.
5. Play the track for one minute.
A. If skips are heard, replace the CD player.
B. If NO skips are heard, the CD player is working normally. Check the customer's CDs for scratches or other damage to the discs. Confirm that the customer is using a pre-recorded CD, NOT CD-Rs or CD-RWs as they may NOT have been burned properly.
NOTE:
^ Tracks 1 - 8 and 11 - 14 are reference tracks. They can be used, but the conditions are less severe than track 9. Do NOT use tracks 10 and 15.
^ Track 9 (0.8 mm scratch) is much more severe than the Toyota engineering specification in order to ensure customer satisfaction. If the customer's radio passes this test, a replacement radio will NOT improve the performance.
^ This disc has been specially manufactured with a physical defect for the purposes of testing the CD player's performance. It is NOT possible to make copies of this disc that can be used to test the CD player's performance.
SS003-05
Title:
CD SKIP VERIFICATION USING
TOYOTA MASTER CD
Models:
'01 - '06 All Toyota & '04 - '06 All Scion
November 28, 2005
Introduction
Toyota has developed a master CD to be used for customer complaints of the CD player skipping or CD player cannot read disc. This disc has been specially manufactured to test the performance of the Toyota CD players. Using this master CD will confirm that the radio exceeds Toyota's specification for CD player performance.
Applicable Vehicles
^ 2001 - 2006 model year Toyota vehicles.
^ 2004 - 2006 model year Scion vehicles.
Test Disc Specifications
Warranty Information
Required SSTs
Repair Procedure
1. Make sure the vehicle is stationary during the test.
2. Insert a compact disc (NOT the Toyota Master CD) to make sure the radio can accept and eject the disc without damaging it.
3. Check the Toyota Master CD for any unintended scratches or dirt. Wipe away dirt using a glass cleaning cloth. If the disc is damaged, order a replacement master CD.
4. Insert the Toyota Master CD and change to track number 9.
5. Play the track for one minute.
A. If skips are heard, replace the CD player.
B. If NO skips are heard, the CD player is working normally. Check the customer's CDs for scratches or other damage to the discs. Confirm that the customer is using a pre-recorded CD, NOT CD-Rs or CD-RWs as they may NOT have been burned properly.
NOTE:
^ Tracks 1 - 8 and 11 - 14 are reference tracks. They can be used, but the conditions are less severe than track 9. Do NOT use tracks 10 and 15.
^ Track 9 (0.8 mm scratch) is much more severe than the Toyota engineering specification in order to ensure customer satisfaction. If the customer's radio passes this test, a replacement radio will NOT improve the performance.
^ This disc has been specially manufactured with a physical defect for the purposes of testing the CD player's performance. It is NOT possible to make copies of this disc that can be used to test the CD player's performance.
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When to See a Mechanic
Stop DIY work and contact a certified mechanic immediately if any of the following apply:
- • You smell fuel, burning insulation, or see smoke.
- • Brakes feel soft, pull hard to one side, or make grinding noises.
- • The engine overheats, stalls repeatedly, or misfires under load.
- • You are missing required tools, torque specs, or safe lifting equipment.
- • You are not confident in the next step or safety outcome.