Lock System Does Not Unlock

2005 Pontiac Montana SV6 AWDSECTION Lock System Does Not Unlock
Lock System Does Not Unlock

Step Action Yes No
DEFINITION: The lock system does not allow the key to rotate out of the OFF position.
1 Did you review the Ignition Lock System Description and perform the necessary inspections? Go to Step 2  Go to Steering Wheel and Column Description and Operation 
2 Verify that the lock system does not unlock.
Does the lock system operate normally?
System OK Go to Step 3 
3 Inspect for an incorrect, a worn, or a damaged key.
Is the key incorrect, worn, or damaged?
Go to Step 8  Go to Step 4 
4 Inspect for a faulty lock cylinder.
Is the lock cylinder damaged?
Go to Step 9  Go to Step 5 
5 Inspect the lock module assembly for damage.
Is the lock module assembly damaged?
Go to Step 9  Go to Step 6 
6 Inspect the ignition switch assembly for damage.
Is the ignition switch assembly damaged?
Go to Step 10  Go to Step 3 
7 Replace the key. Refer to Key and Lock Cylinder Coding in General Information.
Did you complete the repair?
Go to Step 11  -
8 Replace the lock cylinder. Refer to Ignition Lock Cylinder Replacement .
Did you complete the repair?
Go to Step 11  -
9 Replace the steering column. Refer to Steering Column Replacement .
Did you complete the repair?
Go to Step 11  -
10 Replace the ignition switch. Refer to Ignition Switch Replacement .
Did you complete the repair?
Go to Step 11  -
11 Operate the system in order to verify the repair.
Did you correct the condition?
System OK Go to Step 3 
RENDER: 1.0x

NO RELATED

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When to See a Mechanic

Stop DIY work and contact a certified mechanic immediately if any of the following apply:

  • You smell fuel, burning insulation, or see smoke.
  • Brakes feel soft, pull hard to one side, or make grinding noises.
  • The engine overheats, stalls repeatedly, or misfires under load.
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