Install the correct navigation map (after replacing the head unit)

Install the correct navigation map depending on the validity of the customer subscription after having replaced the head unit for vehicles with a production date as from 07/2015.

Different cases: 

Customer subscription is still valid  :

• Install the most recent navigation map.

Customer subscription has expired  :

• Check when the customer subscription expired*.
• Install the navigation map applicable on the expiry date.

The customer subscription has expired. After the expiry  of his/her subscription, the customer purchased a newer version of the navigation map  ("One Time Update"):

• Check which navigation map was installed most recently*
• Install this navigation map

*The information required for determining the term of the customer subscription is available in the following path: 

Aftersales Information Research (AIR) 

• Navigation map

The following table is displayed in the "Navigation map" menu:

Installed map (Status with date) In this field the currently installed map with year specification is displayed. (E.g. navigation map Europe 2015)

Enabling code (Subscription) Displayed in this field is: Validity of the subscription (E.g. valid until 31.10.2017) or an enabling code for "One Time Update"

Free update Displayed in this field is: During a valid subscription of the current, free enabling code The last functional, free enabling code is shown if the subscription or "One time update" has expired

Update subject to a charge Displayed in this field is: The field is empty during a valid subscription The next available, most recent enabling code subject to a charge if the subscription or "one time update" has expired

Go to the following path for more information on navigation, such as update variants, new features and compatibility tables:

Open the S-Gate portal: 

• Select ENCS