Safety Warning
DIY auto repair can cause serious injury, fire, or vehicle damage. These guides are for informational purposes only. Always follow OEM torque specs, wear PPE, and consult a certified mechanic if you are unsure. You are solely responsible for your safety.
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HOMESERVICE MANUALSMERCURY2011MARINER PREMIER, 2.5 7, AWDREPAIR AND DIAGNOSIS (SINGLE PAGE)QUICK LOOKUPSDTC INDEXDRIVER INFORMATION SYSTEM & ENTERTAINMENT SYSTEM DTCSAUDIO CONTROL MODULE (ACM) - WITH NAVIGATION
2011 Mercury Mariner Premier, 2.5 7, AWD
Audio Control Module (ACM) - With Navigation
2011 Mercury Mariner Premier, 2.5 7, AWDSECTION Audio Control Module (ACM) - With Navigation
AUDIO CONTROL MODULE (ACM) DIAGNOSTIC TROUBLE CODE (DTC) LIST - WITH NAVIGATION
| DTC | Description | Action |
|---|---|---|
| B108E:63 | Display: circuit/ Component Protection Time-Out | MAKE SURE there are no objects touching the touchscreen. CLEAR any touch conditions identified. CLEAR the DTCs. REPEAT the self-test. If the DTC B108E:63 is returned again, INSTALL a new Audio Control Module (ACM). Refer to AUDIO CONTROL MODULE (ACM) in this service information. |
| B119F:01 | GPS Antenna: General Electrical Failure | Go to PINPOINT TEST N . |
| B119F:13 | GPS Antenna: Circuit Open | Go to PINPOINT TEST N . |
| B11BA:1C | Steering Wheel Audio Switch Pack: Circuit Voltage Out of Range | Go to PINPOINT TEST F . |
| B13BA:63 | Steering Wheel Audio Switch Pack: Circuit / Component Protection Time-Out | Go to PINPOINT TEST F . |
| B1201:1C | Steering Wheel Audio Switch Pack 2: Circuit Voltage Out of Range | Go to PINPOINT TEST F . |
| B1201:63 | Steering Wheel Audio Switch Pack 2: Circuit / Component Protection Time-Out | Go to PINPOINT TEST F . |
| B121C:01 | Hard Drive: General Electrical Failure | CLEAR the DTCs. REPEAT the self-test. If DTC B121C:01 is retrieved again, INSTALL a new Audio Control Module (ACM). Refer to AUDIO CONTROL MODULE (ACM) in this service information. REPEAT the self-test. |
| B1A05:01 | Speaker #5: General Electrical Failure | Go to PINPOINT TEST D . |
| B1A56:21 | Antenna: Signal Amplitude □ Minimum | Go to PINPOINT TEST A . |
| B1A89:01 | Satellite Antenna: General Electrical Failure | Go to PINPOINT TEST M . |
| B1A89:13 | Satellite Antenna: Circuit Open | Go to PINPOINT TEST M . |
| B1D19:49 | Compact Disc Unit: Internal Electronic Failure | The ACM was over-temperature. This may occur during extended use. Audio operation can resume after the ACM cools. CLEAR the DTCs. This is normal operation. |
| B1D19:4B | Compact Disc Unit: Over Temperature | The ACM was over-temperature. This may occur during extended use. Audio operation can resume after the ACM cools. CLEAR the DTCs. This is normal operation. |
| B1D78:13 | Auxiliary Input: Circuit Open | Go to PINPOINT TEST H . |
| B1D79:01 | Microphone Input: General Electrical Failure | Go to PINPOINT TEST T . |
| C1001:01 | Vision System Camera: General Electrical Failure | Refer to PARKING AID article. |
| U0140:00 | Lost Communication With Body Control Module: No Sub Type Information | Go to PINPOINT TEST AA . |
| U0155:00 | Lost Communication With Instrument Panel Cluster (IC ) Control Module: No Sub Type Information | Go to PINPOINT TEST AH . |
| U0197:00 | Lost Communication With Telephone Control Module: No Sub Type Information | Go to PINPOINT TEST AO . |
| U2013:63 | Switch Pack: Circuit / Component Protection Time-Out | Go to PINPOINT TEST Q . |
| U2014:09 | Control Module Hardware: Component Failure | Go to PINPOINT TEST O . |
| U2014:41 | Control Module Hardware: General Checksum Failure | CLEAR the DTCs. REPEAT the self-test. If DTC U2014:41 is retrieved again, INSTALL a new ACM . Refer to AUDIO CONTROL MODULE (ACM) in this service information. TEST the system for normal operation. |
| U2014:96 | Control Module Hardware: Component Internal Failure | Go to PINPOINT TEST S . |
| U201A:51 | Control Module Main Calibration Data: Not Programmed | Refer to MODULE CONFIGURATION article. |
| U2100:00 | Initial Configuration Not Complete: No Sub Type Information | Refer to MODULE CONFIGURATION article. |
| U2101:00 | Control Module Configuration Incompatible: No Sub Type Information | Refer to MODULE CONFIGURATION article. |
| U3000:45 | Control Module: Program Memory Failure | CLEAR the DTCs. REPEAT the self-test. If DTC U3000:45 is retrieved again, INSTALL a new ACM . Refer to AUDIO CONTROL MODULE (ACM) in this service information. TEST the system for normal operation. |
| U3003:16 | Battery Voltage: Circuit Voltage Below Threshold | Go to PINPOINT TEST AB . |
| U3003:17 | Battery Voltage: Circuit Voltage Above Threshold | Go to PINPOINT TEST AC . |
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When to See a Mechanic
Stop DIY work and contact a certified mechanic immediately if any of the following apply:
- • You smell fuel, burning insulation, or see smoke.
- • Brakes feel soft, pull hard to one side, or make grinding noises.
- • The engine overheats, stalls repeatedly, or misfires under load.
- • You are missing required tools, torque specs, or safe lifting equipment.
- • You are not confident in the next step or safety outcome.