Inspection and Verification : Notes

2010 Mercury Mariner Hybrid, AWDSECTION Notes
WARNING: This page is about a different car, the 2007 Mercury Mariner and 2007 Ford Escape. However, it is still accessible from the selected car via links, so may be relevant.
  1. Verify the customer concern.
  2. Visually inspect the following for obvious signs of mechanical or electrical damage.
    VISUAL INSPECTION CHART

    Mechanical Electrical
    • Audio unit
    • Antenna or antenna cable
    • Speaker mounting/speaker cones
    • Radio ignition interference capacitor, radio frequency interference suppression bond, or radio receiver hood bonding strap
    • Smart junction box (SJB) fuse(s):
      • 7 (10A)
      • 12 (5A)
      • 16 (15A)
    • Battery junction box (BJB) fuse(s):
      • 7 (40A)
      • 15 (20A) (Hybrid)
      • 16 (25A)
      • 21 (40A)
      • 22 (40A) (Hybrid)
      • 23 (40A) (Hybrid)
    • Subwoofer amplifier
    • Circuitry
    • Audio unit
  3. If the concern is visually evident, go to Symptom ChartΒ .
  4. If the concern is not visually evident, proceed to the Speaker Walk-Around Test and the Audio Unit Self-Diagnostic Mode.
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When to See a Mechanic

Stop DIY work and contact a certified mechanic immediately if any of the following apply:

  • β€’ You smell fuel, burning insulation, or see smoke.
  • β€’ Brakes feel soft, pull hard to one side, or make grinding noises.
  • β€’ The engine overheats, stalls repeatedly, or misfires under load.
  • β€’ You are missing required tools, torque specs, or safe lifting equipment.
  • β€’ You are not confident in the next step or safety outcome.