Inspection and Verification

2010 Mercury Mariner Hybrid, AWDSECTION Inspection and Verification
WARNING: This page is about a different car, the 2007 Mercury Mariner and 2007 Ford Escape. However, it is still accessible from the selected car via links, so may be relevant.
  1. Verify the customer concern.
  2. Visually inspect the following for obvious signs of electrical damage.
    VISUAL INSPECTION CHART

    Electrical
    • Smart junction box (SJB) fuse 17 (5A)
    • Circuitry
  3. If an obvious cause for an observed or reported concern is found, correct the cause (if possible) before proceeding to the next step.
  4. NOTE: Make sure to use the latest scan tool software release.
  5. If the cause is not visually evident, connect the scan tool to the data link connector (DLC).
  6. NOTE: The vehicle communication module (VCM) prove-out confirms power and ground from the DLC are provided to the VCM.
  7. If the scan tool does not communicate with the VCM:
    • Check the VCM connection to the vehicle.
    • Check the scan tool connection to the VCM.
    • Refer to MODULE COMMUNICATIONS NETWORK article, No Power To The Scan Tool, to diagnose no communication with the scan tool.
  8. If the scan tool does not communicate with the vehicle:
    • Verify the ignition key is in the ON position.
    • Verify the scan tool operation with a known good vehicle.
    • Refer to MODULE COMMUNICATIONS NETWORK article to diagnose no response from the powertrain control module (PCM).
  9. Carry out the network test:
    • If the scan tool responds with no communication for one or more modules, refer to MODULE COMMUNICATIONS NETWORK article.
    • If the network test passes, retrieve and record the continuous memory DTCs.
  10. Clear the continuous DTCs and carry out the self-test diagnostics for the SJB.
  11. If the DTCs retrieved are related to the concern, go to the Smart Junction Box (SJB) Diagnostic Trouble Code (DTC) Index. For all other DTCs, refer to Diagnostic Trouble Code (DTC) ChartΒ .
  12. If no DTCs related to the concern are retrieved, go to Symptom ChartΒ .
SMART JUNCTION BOX (SJB) DIAGNOSTIC TROUBLE CODE (DTC) INDEX

DTC Description Action
B106E Solid State Driver Disabled Due to Short Circuit Go to Pinpoint Test AΒ .
B106F Module Disabled Due to External Fault Go to Pinpoint Test AΒ .
B2477 Module Configuration Failure REFER to MODULE CONFIGURATION article.
U2050 No Application Present CONFIGURE the SJB. REFER to MODULE CONFIGURATION article to carry out PMI. CLEAR the DTCs. REPEAT the self-test. If DTC U2050 is retrieved again, INSTALL a new SJB. REFER to Smart Junction Box (SJB)Β . TEST the system for normal operation.
All other DTCs - REFER to Diagnostic Trouble Code (DTC) ChartΒ .
RENDER: 1.0x

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When to See a Mechanic

Stop DIY work and contact a certified mechanic immediately if any of the following apply:

  • β€’ You smell fuel, burning insulation, or see smoke.
  • β€’ Brakes feel soft, pull hard to one side, or make grinding noises.
  • β€’ The engine overheats, stalls repeatedly, or misfires under load.
  • β€’ You are missing required tools, torque specs, or safe lifting equipment.
  • β€’ You are not confident in the next step or safety outcome.