Safety Warning
DIY auto repair can cause serious injury, fire, or vehicle damage. These guides are for informational purposes only. Always follow OEM torque specs, wear PPE, and consult a certified mechanic if you are unsure. You are solely responsible for your safety.
SYS.OK|MANUAL.DB● LIVE
HOMESERVICE MANUALSLINCOLN2011MKZ AWD V6-3.5LREPAIR AND DIAGNOSISWINDOWS AND GLASSTECHNICAL SERVICE BULLETINSBY SYMPTOMCUSTOMER INTERESTWINDOWS/GLASS - RIGHT REAR PWR WINDOW SLOW OR INOP.
2011 Lincoln MKZ AWD V6-3.5L
Windows/Glass - Right Rear PWR Window Slow or Inop.
2011 Lincoln MKZ AWD V6-3.5LSECTION Windows/Glass - Right Rear PWR Window Slow or Inop.
TSB 12-2-4
02/13/12
RIGHT REAR POWER WINDOW SLOW OR
INOPERATIVE - BUILT 3/1/2011 THROUGH 7/31/2011
FORD:
2011-2012 Fusion
LINCOLN:
2011-2012 MKZ
MERCURY:
2011 Milan
ISSUE
Some 2011-2012 Fusion, MKZ, And 2011 Milan vehicles built 3/1/2011 through 7/31/2011 may exhibit a right rear power window slow or inoperative.
ACTION
Follow the Service Procedure steps to correct the condition.
SERVICE PROCEDURE
Replace the right rear quarter glass window guide assembly. Refer to Workshop Manual (WSM), Section 501-11.
Parts Block
WARRANTY STATUS: Eligible Under Provisions Of New Vehicle Limited Warranty Coverage Warranty/ESP coverage limits/policies/prior approvals are not altered by a TSB. Warranty/ESP coverage limits are determined by the identified causal part and verified using the OASIS part coverage tool.
OPERATION DESCRIPTION TIME
120204A 2011-2012 Fusion, MKZ, 0.5
And 2011 Milan: Replace
The Right Rear Quarter
Glass Window Guide
Assembly (Do Not Use
With Any Other Labor
Operations)
DEALER CODING
CONDITION
BASIC PART NO. CODE
5425796 07
Disclaimer
02/13/12
RIGHT REAR POWER WINDOW SLOW OR
INOPERATIVE - BUILT 3/1/2011 THROUGH 7/31/2011
FORD:
2011-2012 Fusion
LINCOLN:
2011-2012 MKZ
MERCURY:
2011 Milan
ISSUE
Some 2011-2012 Fusion, MKZ, And 2011 Milan vehicles built 3/1/2011 through 7/31/2011 may exhibit a right rear power window slow or inoperative.
ACTION
Follow the Service Procedure steps to correct the condition.
SERVICE PROCEDURE
Replace the right rear quarter glass window guide assembly. Refer to Workshop Manual (WSM), Section 501-11.
Parts Block
WARRANTY STATUS: Eligible Under Provisions Of New Vehicle Limited Warranty Coverage Warranty/ESP coverage limits/policies/prior approvals are not altered by a TSB. Warranty/ESP coverage limits are determined by the identified causal part and verified using the OASIS part coverage tool.
OPERATION DESCRIPTION TIME
120204A 2011-2012 Fusion, MKZ, 0.5
And 2011 Milan: Replace
The Right Rear Quarter
Glass Window Guide
Assembly (Do Not Use
With Any Other Labor
Operations)
DEALER CODING
CONDITION
BASIC PART NO. CODE
5425796 07
Disclaimer
RENDER: 1.0x
NO RELATED
Recommended Tools & Savings
Use the Manual With the Right Hardware
Pair factory procedures with proven DIY tools so the instructions are easier to execute.
Affiliate disclosure: We may earn a commission at no extra cost to you.
When to See a Mechanic
Stop DIY work and contact a certified mechanic immediately if any of the following apply:
- • You smell fuel, burning insulation, or see smoke.
- • Brakes feel soft, pull hard to one side, or make grinding noises.
- • The engine overheats, stalls repeatedly, or misfires under load.
- • You are missing required tools, torque specs, or safe lifting equipment.
- • You are not confident in the next step or safety outcome.