How To Proceed With Troubleshooting

HINT: 

• Use the following procedure to troubleshoot the audio and visual system.
• *: Use the Techstream.

1. VEHICLE BROUGHT TO WORKSHOP 

   NEXT: Go to next step 

2. INSPECT BATTERY VOLTAGE 

   Standard Voltage

   11 to 14 V

   • If the voltage is below 11 V, recharge or replace the battery before proceeding to the next step.

   NEXT: Go to next step 

3. BASIC INSPECTION 
   1. Turn the power switch on (IG).
   2. Check whether or not the radio receiver assembly turns on.

      Result

      Result	Proceed to
      Radio receiver assembly turns on	A
      Radio receiver assembly does not turn on	B

      B → Go to   8 step 8 

      A: Go to next step 

4. CHECK FOR DTC* 
   1. Refer to DTC Check/Clear of the navigation system.
      • Refer to Navigation System (for HDD). Refer to DTC CHECK / CLEAR .
      • Refer to Navigation System (for DVD). Refer to DTC CHECK / CLEAR .

      Result

      Result	Proceed to
      DTC is output.	A
      DTC is not output.	B

      HINT: 

      After the check using the Techstream, check the "System Check Mode" screen as necessary.

      B → Go to   8 step 8 

      A: Go to next step 

5. DTC CLEAR* 
   1. Refer to DTC Check/Clear of the navigation system.
      • Refer to Navigation System (for HDD). Refer to DTC CHECK / CLEAR .
      • Refer to Navigation System (for DVD). Refer to DTC CHECK / CLEAR .

      HINT: 

      The current DTCs may not indicate actual malfunctions depending on the vehicle operating conditions.

      NEXT: Go to next step 

6. RECHECK FOR DTC* 
   1. Refer to DTC Check/Clear of the navigation system.
      • Refer to Navigation System (for HDD). Refer to DTC CHECK / CLEAR .
      • Refer to Navigation System (for DVD). Refer to DTC CHECK / CLEAR .

      Result

      Result	Proceed to
      DTC is output.	A
      DTC is not output.	B

      HINT: 

      • Even if the malfunction symptom is not confirmed, check for diagnostic trouble codes. This is because the system stores past diagnostic trouble codes.
      • After the check using the Techstream, check the "System Check Mode" screen as necessary.
      • Check the diagnostic trouble code and inspect the area code indicates.

      B → Go to   9 step 9 

      A: Go to next step 

7. DIAGNOSTIC TROUBLE CODE CHART 
   1. Find the output code in Diagnostic Trouble Code Chart. Refer to DIAGNOSTIC TROUBLE CODE CHART .
      NOTE:

      • The navigation system outputs DTCs for the following systems.
      • When DTCs other than the codes in Diagnostic Trouble Code Chart for the audio and visual system are output, refer to Diagnostic Trouble Code Chart for the following systems.
      • Refer to Navigation System (for HDD). Refer to DIAGNOSTIC TROUBLE CODE CHART .
      • Refer to Navigation System (for DVD). Refer to DIAGNOSTIC TROUBLE CODE CHART .
      • Refer to Rear Seat Entertainment System (w/ Rear Seat Entertainment System). Refer to DIAGNOSTIC TROUBLE CODE CHART .

      Result

      Result	Proceed to
      Audio and Visual System (w/ Navigation System) are output.	A
      Navigation System (for HDD) are output.	B
      Navigation System (for DVD) are output.	C
      Rear Seat Entertainment System (w/ Rear Seat Entertainment System) are output.	D

      A → Go to   10 step 10 

      B → GO TO  NAVIGATION SYSTEM (FOR HDD)  NAVIGATION SYSTEM (for HDD) 

      C → GO TO  NAVIGATION SYSTEM (FOR DVD)  NAVIGATION SYSTEM (for DVD) 

      D → GO TO  REAR SEAT ENTERTAINMENT SYSTEM  REAR SEAT ENTERTAINMENT SYSTEM 

8. PROBLEM SYMPTOMS TABLE 
   1. Refer to Problem Symptoms Table. Refer to PROBLEM SYMPTOMS TABLE .

      Result

      Result	Proceed to
      Fault is not listed in Problem Symptoms Table.	A
      Fault is listed in Problem Symptoms Table.	B

      HINT: 

      If the symptom does not recur and no DTC is output, perform the symptom reproduction method. Refer to HOW TO PROCEED WITH TROUBLESHOOTING .

      B → Go to   11 step 11 

      A: Go to next step 

9. CHECK ECU TERMINAL ARRANGEMENT BASED ON MALFUNCTION SYMPTOM 
   1. Refer to Terminals of ECU. Refer to TERMINALS OF ECU .

      NEXT: Go to next step 

10. CHECK CIRCUIT 
    1. Adjust, repair or replace as necessary.

       NEXT: Go to next step 

11. RECHECK FOR DIAGNOSTIC TROUBLE CODE 

    HINT: 

    After clearing DTCs, recheck for DTCs.

    NEXT: Go to next step 

12. PERFORM CONFIRMATION TEST 

    NEXT → END