Safety Warning
DIY auto repair can cause serious injury, fire, or vehicle damage. These guides are for informational purposes only. Always follow OEM torque specs, wear PPE, and consult a certified mechanic if you are unsure. You are solely responsible for your safety.
How To Proceed With Troubleshooting
HINT:
- Use these procedures to troubleshoot the navigation system.
- The intelligent tester should be used in step 4.
- VEHICLE BROUGHT TO WORKSHOP
- CUSTOMER PROBLEM ANALYSIS CHECK AND SYMPTOM CHECK
- INSPECT BATTERY VOLTAGE
Standard voltage:
11 to 14 V
If the voltage is below 11V, recharge or replace the battery before proceeding.
- INSPECT COMMUNICATION FUNCTION OF LARGE-SCALE MULTIPLEX COMMUNICATION SYSTEM (BEAN)
- Using the intelligent tester to check if the Multiplex Communication System (MPX) is functioning normally.
Result
RESULT CHARTResult Proceed to MPX DTC is not output A MPX DTC is output B
B: GO to MULTIPLEX COMMUNICATION SYSTEM
A: Go to next step
- Using the intelligent tester to check if the Multiplex Communication System (MPX) is functioning normally.
- BASIC INSPECTION
- Turn the ignition switch to ACC.
- Check whether or not the multi-display turns on.
Result
RESULT CHARTResult Proceed to Display turns on A Display does not turn on B
B: Go to step 7
A: Go to next step
- CHECK FOR DTC
- Check for DTCs and note any codes that are output.
- Delete the DTC.
- Recheck for DTCs. Based on the DTC output in (a), try to force output of the navigation system DTC by simulating the operation indicated by the DTC.
HINT:
- If the system cannot enter the diagnosis mode, inspect each AVC-LAN communication signal and repair or replace problem parts.
- Even if the malfunction symptom is not confirmed, check the DTCs. This is because the system stores past DTCs.
- Refer to the detailed description on the diagnostic screen as necessary (see DTC CHECK / CLEAR ).
- Check the clear the past diagnostic trouble code. Check the diagnostic trouble code and inspect the area the code indicates.
Result
RESULT CHARTResult Proceed to DTC does not reoccur A DTC reoccurs B
B: Go to step 8
A: Go to next step
- PROBLEM SYMPTOMS TABLE
Result
RESULT CHARTResult Proceed to Fault is not listed on problem symptoms table A Fault is listed on problem symptoms table B B: Go to step 9
A: Go to next step
- OVERALL ANALYSIS AND TROUBLESHOOTING
- (see TERMINALS OF ECU )
- ADJUST, REPAIR OR REPLACE
END
Use the Manual With the Right Hardware
Pair factory procedures with proven DIY tools so the instructions are easier to execute.
Disclosure: Verified tool recommendations may earn an affiliate commission at no cost to you.
When to See a Mechanic
Stop DIY work and contact a certified mechanic immediately if any of the following apply:
- • You smell fuel, burning insulation, or see smoke.
- • Brakes feel soft, pull hard to one side, or make grinding noises.
- • The engine overheats, stalls repeatedly, or misfires under load.
- • You are missing required tools, torque specs, or safe lifting equipment.
- • You are not confident in the next step or safety outcome.
Rather have a pro handle this?
A certified mobile mechanic comes to your home or office. They bring the tools, you stay comfortable. No tow truck, no waiting room, no surprises.
No obligation. See pricing before you book.
