2019 Kia Niro EXFACTORY OEM SERVICE PROCEDURE

System Features

WARNING: This page is about a different variant/trim than selected.

* Vehicle parts

  1. When ACC On, last radio channel at ACC Off should be played (Last memory)
  2. When radio channel is automatically searched (Seek/Stop), radio broadcasting should be well received
G00400537Courtesy of KIA MOTORS AMERICA, INC.
  1. 2. Sirius XM Reception
Inspection Description
(1) Duplicate issue  
  1. Audio output on other mode (CD, Media)
    1. If same issue occurs in different mode, check sound (Refer to 'Sound  trouble shooting guide')
  2. Radio continues to play last played channel (frequency) before turning IGN off
    1. If last played channel is changed, check battery drain B/U voltage shutdown

      → Last played channel may change

  3. Radio channel (Frequency) issue when using Seek/Stop button?
    1. Part defect if Seek/Stop button fails to receive signal in a good reception environment (Antenna, H/U, feeder cable, etc.)
(2) External/Environmental Issue
  • Poor reception area
  • Black box
  • Cable connection
 
  1. Move to better reception environment (Poor reception area)
    1. If this issue continues, proceed with step 2 below

      Information 

      CAUTION:
      • Bad reception by circumstances
        Fig 1: Examples Of Bad Reception
        G00400538Courtesy of KIA MOTORS AMERICA, INC.
  2. Black box (vehicle modification noise)
    1. Remove power on black box (Especially rear) and re-test
  3. Engineering mode > Care > Vehicle I/F Test/Radio (Confirm reception using different vehicles)
    1. Check reception on good reception environment: Normal if above 30db
      Fig 2: Checking Reception
      G00400539Courtesy of KIA MOTORS AMERICA, INC.
(2) External/Environmental Issue
  • Poor reception area
  • Black box
  • Cable connection
4. Check antenna cable and connection if the value for step 3 is below 30db
  1. Check antenna location and type

    Information 

    CAUTION:
    • Examples of defect of antenna and cable
      Fig 3: Examples Of Defected Antenna And Cables
      G00400540Courtesy of KIA MOTORS AMERICA, INC.
(3) Defect caused by Ext. parts  
  1. If antenna connection is good, replace antenna and feeder cable and re-test (Use certified antenna)
(4) Check H/U defect  
  1. If this issue continues, replace H/U and re-test
Factory Service Tools

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When to See a Mechanic

Stop DIY work and contact a certified mechanic immediately if any of the following apply:

  • • You smell fuel, burning insulation, or see smoke.
  • • Brakes feel soft, pull hard to one side, or make grinding noises.
  • • The engine overheats, stalls repeatedly, or misfires under load.
  • • You are missing required tools, torque specs, or safe lifting equipment.
  • • You are not confident in the next step or safety outcome.

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