Safety Warning

DIY auto repair can cause serious injury, fire, or vehicle damage. These guides are for informational purposes only. Always follow OEM torque specs, wear PPE, and consult a certified mechanic if you are unsure. You are solely responsible for your safety.

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HOMESERVICE MANUALSKIA2015SOUL BASE, AUTOMATIC TRANSREPAIR AND DIAGNOSISQUICK LOOKUPSTECHNICAL BULLETINSTECHNICAL SERVICE BULLETINSENTERTAINMENT SYSTEMSIDENTIFYING EMBEDDED MODEM HEAD UNITS (PS666)

2015 Kia Soul Base, Automatic Trans

Identifying Embedded Modem Head Units (PS666)

2015 Kia Soul Base, Automatic TransSECTION Identifying Embedded Modem Head Units (PS666)

Publication date: 2020-06-09
Reference number: PS666

IDENTIFYING EMBEDDED MODEM HEAD UNITS

TECHNICAL SERVICE BULLETIN

Reference Number(s): PS666, Date of Issue: June 09, 2020

KIA:	All Embedded Vehicles
GROUP:	Electrical

SERVICE INFORMATION

This Pitstop provides information on how to identify head units in embedded vehicles.

Identifying an Embedded Head Unit:

Check for the 'UVO' button in the overhead console or rearview mirror, between the Integrated Virtual Assistant (IVR) "i" button and Road Side Assistant (RSA) " " button. If 'UVO' button is physically present then the vehicle is equipped with an embedded head unit.

NOTE: A 'Known Good' head unit should NEVER be used to swap between vehicles.

Overhead Console	Inverter Assembly

Swapping of Embedded Head Unit:

IMPORTANT: The head unit in these vehicles contains a modem. The modems have a unique International Mobile Equipment Identity (IMEI) and unique Universal Subscriber Identity Module (USIM) for each head unit , this 'Modem Information' can be checked in the head unit under the 'UVO' tab. This information combines with the vehicle VIN to register on the back-end server for telematics communication when the head unit first installed in the vehicle.

Under NO circumstances, should these head units be swapped between embedded vehicles. Swapping a head unit from one vehicle to another may result in non-operational UVO services on one of the vehicles and may require a head unit replacement in order to repair . If a head unit is swapped between embedded vehicles and UVO services become non-operational, please contact the UVO Call Center (844) 886-9411.

KIA does not recommend swapping embedded head units at any time . If a head unit needs to be replaced, the recommendation is to always order a replacement head unit to ensure proper UVO services operations using the new installed/replaced head unit. If the issue remains unresolved please open a Techline case.

NOTE: In case of head unit replacement, customer will not have to re-perform In-Vehicle Enrollment. The modem will automatically synchronize to the previous modem status for all 2018MY~ and later embedded vehicles.

RENDER: 1.0x

NO RELATED

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When to See a Mechanic

Stop DIY work and contact a certified mechanic immediately if any of the following apply:

• You smell fuel, burning insulation, or see smoke.
• Brakes feel soft, pull hard to one side, or make grinding noises.
• The engine overheats, stalls repeatedly, or misfires under load.
• You are missing required tools, torque specs, or safe lifting equipment.
• You are not confident in the next step or safety outcome.