Basic Troubleshooting Guide

2015 Kia Forte5 SX, Standard TransSECTION Basic Troubleshooting Guide
  1. Bring Vehicle To Workshop 
  2. Analyze Customer's Problem 
    • Ask the customer about the conditions and environment relative to the issue. (Use CUSTOMER PROBLEM ANALYSIS SHEET).
  3. Verify Symptom, And Then Check DTC And Freeze Frame Data 
    • Connect the GDS to Diagnostic Link Connector (DLC).
    • Record the DTC and Freeze Frame Data.

      Information 

      To erase DTC and Freeze Frame Data, refer to Step   5  .

  4. Confirm The Inspection Procedure For The System Or Part 
    • Using the SYMPTOM TROUBLESHOOTING GUIDE CHART, choose the correct inspection procedure for the system o part to be checked.
  5. Erase The DTC And Freeze Frame Data 
    NOTE: NEVER erase DTC and Freeze Frame Data before completing Step   2 : MIL/DTC in CUSTOMER PROBLEM ANALYSIS SHEET. 
  6. Inspect Vehicle Visually 
    • Go to Step  11, if you recognize the problem.
  7. Recreate (Simulate) Symptoms Of The DTC 
    • Try to recreate or simulate the symptoms and conditions of the malfunction as described by customer.
    • If DTC(s) is/are displayed, simulate the condition according to troubleshooting procedure for the DTC.
  8. Confirm Symptoms Of Problem 
    • If DTC(s) is/are not displayed, go to Step  9.
    • If DTC(s) is/are displayed, go to Step  11.
  9. Recreate (Simulate) Symptom 
    • Try to recreate or simulate the condition of the malfunction as described by the customer.
  10. Check The DTC 
    • If DTC(s) does (do) not occur, refer to INTERMITTENT PROBLEM PROCEDURE  in BASIC INSPECTION PROCEDURE .
    • If DTC(s) occur(s), go to Step  11.
  11. Perform Troubleshooting Procedure For DTC 
  12. Adjust Or Repair The Vehicle 
  13. Conformation Test 
  14. END 
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When to See a Mechanic

Stop DIY work and contact a certified mechanic immediately if any of the following apply:

  • • You smell fuel, burning insulation, or see smoke.
  • • Brakes feel soft, pull hard to one side, or make grinding noises.
  • • The engine overheats, stalls repeatedly, or misfires under load.
  • • You are missing required tools, torque specs, or safe lifting equipment.
  • • You are not confident in the next step or safety outcome.