Safety Warning
DIY auto repair can cause serious injury, fire, or vehicle damage. These guides are for informational purposes only. Always follow OEM torque specs, wear PPE, and consult a certified mechanic if you are unsure. You are solely responsible for your safety.
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HOMESERVICE MANUALSKIA2011OPTIMA L4-2.0L TURBOREPAIR AND DIAGNOSISMAINTENANCETECHNICAL SERVICE BULLETINSBY SYMPTOMCUSTOMER INTERESTSTEERING/SUSPENSION - VEHICLE PULLS TO THE LEFT
2011 Kia Optima L4-2.0L Turbo
Steering/Suspension - Vehicle Pulls To The Left
2011 Kia Optima L4-2.0L TurboSECTION Steering/Suspension - Vehicle Pulls To The Left
NUMBER 034
GROUP Chassis
DATE October 2011
MODEL Optima (TF) 2011MY
SUBJECT:
OPTIMA (TF) VEHICLE TRACKING DIAGNOSIS & REPAIR
This bulletin provides information about some 2011 MY Optima vehicles produced from September 1, 2010 to August 31, 2011 that may be sensitive to road conditions and exhibit a slight drift to the left, especially when driving on long straight roads, and lead to customer annoyance complaints. This bulletin outlines procedures to help correct the "drift to the left" condition. Perform the corrective actions according to service flowchart by vehicle production date range. Ensuring that none of the other reasons for such complaints are present such as improper tire pressure tire wear brake drag excessively crowned roads and the like is an important part of the repair evaluation process as is clear customer communications.
*NOTICE:
The Vehicle Tracking Data Sheet below is REQUIRED to be completed, then faxed. Attach a copy of the check sheet to the R.O for your service records. Perform road tests using CASE 1 criteria at 40 MPH only. Camber adjustment procedures are based on CASE 1 tracking results "PASS / FAIL."
^ Dealers and Sublet Vendors must adhere to the vehicle tracking diagnosis and repair flowchart provided on the Vehicle Tracking Data Sheet.
^ Test drives should be completed with no passengers or excessive cargo in the vehicle.
^ To perform proper vehicle tracking diagnosis, access to a Hunter GSP 9700 equipped with StraightTrak is necessary. If you do not have access to such equipment, it may be located through the Hunter website (www.gsp9700.com).
^ For additional information please refer to the latest Alignment Best Practices TSB CHA 032.
^ Alignment machine must be properly calibrated to ensure Warranty Claim Payment.
VEHICLE TRACKING DATA SHEET
SERVICE FLOWCHART PROCEDURES
OPTIMA (TF) ALIGNMENT SPECIFICATIONS
*NOTICE
CUSTOMER / DEALER EDUCATION: FACTORS THAT INFLUENCE VEHICLE TRACKING
PROPER ALIGNMENT RACK USAGE MAINTENANCE
PROCEDURE # 1: ADJUST FRONT STRUT
PROCEDURE # 2: FRONT STRUT ASSEMBLY REPLACEMENT
PROCEDURE # 3: FRONT CAMBER BOLT REPLACEMENT AND WHEEL ALIGNMENT
ROM ID INFORMATION TABLES
EPS S/W UPGRADE PROCEDURE
MANUAL UPGRADE PROCEDURE
ASP: ABSOLUTE STEERING POSITION RECALIBRATION PROCEDURE
AFFECTED VEHICLE PRODUCTION RANGE
REQUIRED PARTS
WARRANTY CLAIM INFORMATION
GROUP Chassis
DATE October 2011
MODEL Optima (TF) 2011MY
SUBJECT:
OPTIMA (TF) VEHICLE TRACKING DIAGNOSIS & REPAIR
This bulletin provides information about some 2011 MY Optima vehicles produced from September 1, 2010 to August 31, 2011 that may be sensitive to road conditions and exhibit a slight drift to the left, especially when driving on long straight roads, and lead to customer annoyance complaints. This bulletin outlines procedures to help correct the "drift to the left" condition. Perform the corrective actions according to service flowchart by vehicle production date range. Ensuring that none of the other reasons for such complaints are present such as improper tire pressure tire wear brake drag excessively crowned roads and the like is an important part of the repair evaluation process as is clear customer communications.
*NOTICE:
The Vehicle Tracking Data Sheet below is REQUIRED to be completed, then faxed. Attach a copy of the check sheet to the R.O for your service records. Perform road tests using CASE 1 criteria at 40 MPH only. Camber adjustment procedures are based on CASE 1 tracking results "PASS / FAIL."
^ Dealers and Sublet Vendors must adhere to the vehicle tracking diagnosis and repair flowchart provided on the Vehicle Tracking Data Sheet.
^ Test drives should be completed with no passengers or excessive cargo in the vehicle.
^ To perform proper vehicle tracking diagnosis, access to a Hunter GSP 9700 equipped with StraightTrak is necessary. If you do not have access to such equipment, it may be located through the Hunter website (www.gsp9700.com).
^ For additional information please refer to the latest Alignment Best Practices TSB CHA 032.
^ Alignment machine must be properly calibrated to ensure Warranty Claim Payment.
VEHICLE TRACKING DATA SHEET
SERVICE FLOWCHART PROCEDURES
OPTIMA (TF) ALIGNMENT SPECIFICATIONS
*NOTICE
CUSTOMER / DEALER EDUCATION: FACTORS THAT INFLUENCE VEHICLE TRACKING
PROPER ALIGNMENT RACK USAGE MAINTENANCE
PROCEDURE # 1: ADJUST FRONT STRUT
PROCEDURE # 2: FRONT STRUT ASSEMBLY REPLACEMENT
PROCEDURE # 3: FRONT CAMBER BOLT REPLACEMENT AND WHEEL ALIGNMENT
ROM ID INFORMATION TABLES
EPS S/W UPGRADE PROCEDURE
MANUAL UPGRADE PROCEDURE
ASP: ABSOLUTE STEERING POSITION RECALIBRATION PROCEDURE
AFFECTED VEHICLE PRODUCTION RANGE
REQUIRED PARTS
WARRANTY CLAIM INFORMATION
RENDER: 1.0x
NO RELATED
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When to See a Mechanic
Stop DIY work and contact a certified mechanic immediately if any of the following apply:
- • You smell fuel, burning insulation, or see smoke.
- • Brakes feel soft, pull hard to one side, or make grinding noises.
- • The engine overheats, stalls repeatedly, or misfires under load.
- • You are missing required tools, torque specs, or safe lifting equipment.
- • You are not confident in the next step or safety outcome.