Safety Warning
DIY auto repair can cause serious injury, fire, or vehicle damage. These guides are for informational purposes only. Always follow OEM torque specs, wear PPE, and consult a certified mechanic if you are unsure. You are solely responsible for your safety.
Diagnostic Test
- DTC PRESENT
With the scan tool, record DTC's.
Erase DTCs.
Turn the ignition off, wait 10 seconds, then turn the ignition on.
Operate the liftgate several times from the rear switch.
With the scan tool, read DTCs.
Does the scan tool display B194C-POWER LIFTGATE REAR ZONE SWITCH CIRCUIT HIGH?
Yes
- Go To 2.
No
- Using the wiring diagram/schematic as a guide, inspect the wiring and connectors for an intermittent condition.
- Perform BODY VERIFICATION TEST .
- LIFTGATE REAR SWITCH SHORTED
Disconnect the Liftgate Rear Switch connector.
Erase DTCs.
Turn the ignition off, wait 10 seconds, then turn the ignition on.
With the scan tool, read DTC's.
Does the scan tool display B194C-POWER LIFTGATE REAR ZONE SWITCH CIRCUIT HIGH?
Yes
- Go To 3.
No
- Replace the Liftgate Rear Switch.
- Perform BODY VERIFICATION TEST .
- (G29 LIFTGATE SWITCH SIGNAL CIRCUIT SHORT TO VOLTAGE
Turn the ignition off.
Disconnect the Power Liftgate Module C2 harness connector.
Turn the ignition on.
Measure the voltage between ground and the (G29) Liftgate Switch Signal circuit.
Is there any voltage present?
Yes
- Repair the (G29) Liftgate Switch Signal circuit for a short to voltage.
- Perform BODY VERIFICATION TEST .
No
- Replace the Power Liftgate Module in accordance with the service information.
- Perform BODY VERIFICATION TEST .
NO RELATED
Use the Manual With the Right Hardware
Pair factory procedures with proven DIY tools so the instructions are easier to execute.
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When to See a Mechanic
Stop DIY work and contact a certified mechanic immediately if any of the following apply:
- • You smell fuel, burning insulation, or see smoke.
- • Brakes feel soft, pull hard to one side, or make grinding noises.
- • The engine overheats, stalls repeatedly, or misfires under load.
- • You are missing required tools, torque specs, or safe lifting equipment.
- • You are not confident in the next step or safety outcome.