Body - Lower Door Hinge Popping Groaning Noises

2008 Jeep Commander 4WD V8-5.7LSECTION Body - Lower Door Hinge Popping Groaning Noises
NUMBER: 23-018-10

GROUP: Body

DATE: October 21, 2010

THIS BULLETIN SUPERSEDES TECHNICAL SERVICE BULLETIN 23-016-06, DATED MARCH 18, 2006, WHICH SHOULD BE REMOVED FROM YOUR FILES. THIS IS A COMPLETE REVISION AND NO ASTERISKS HAVE BEEN USED TO HIGHLIGHT REVISIONS.

SUBJECT:
Lower Door Hinges Make Popping or Groan When Opened Or Closed

OVERVIEW:
This bulletin involves spraying white lithium grease between the roller and roller pin while avoiding getting grease on the. This needs to be done to all lower door hinges.

CAUTION:
Be careful not to spray grease on the outside of the roller or roller cam. If grease is allowed to get on the outside of the roller or roller cam it must be cleaned off using a clean shop towel. Grease left on the outside of the roller and roller cam may also cause a noise.

MODELS:

2009 - 2010 (DS) Ram Truck (1500 Pick Up)

2005 - 2010 (DH) Ram Truck (1500/2500 Pick Up)

2010 (DJ) Ram Truck (2500 Pick Up)

2004 - 2010 (HB) Durango

2007 - 2010 (HG) Aspen

2007 - 2010 (JC) Journey

2007 - 2010 (JS) Avenger/Sebring

2007 - 2010 (KK) Liberty

2007 - 2010 (KA) Nitro

2008 - 2010 (LC) Challenger

2006 - 2010 (LE) Chrysler 300C (International Markets)

2007 - 2010 (LX) 300/Charger/Magnum

2007 - 2010 (MK) Compass/Patriot

2005 - 2010 (ND) Dakota

2007 - 2010 (PM) Caliber

2006 - 2010 (WH) Grand Cherokee (International Markets)

2005 - 2010 (WK) Grand Cherokee

2006 - 2010 (WH) Commander (International Markets)

2006 - 2010 (XK) Commander

SYMPTOM/CONDITION:
The lower door hinges make a moderate to loud popping/groan sound when the door is opened or closed.

This is due to the roller axle not being properly maintained with grease.

DIAGNOSIS:
Open the doors and listen for the popping or groan sound from the lower hinge, if the sound is present perform the Repair Procedure.





PARTS REQUIRED:

REPAIR PROCEDURE:

1. Open door.





2. With straw installed on the lithium grease spray can (p/n 04318066AB), spray a very small amount of grease between the roller pin and inside roller surface (axle). (Fig. 1).

CAUTION:
Be careful not to spray grease on the outside of the roller or roller cam. If grease is allowed to get on the outside of the roller or roller cam it must be cleaned off using a clean shop towel. Grease left on the outside of the roller and roller cam may also cause a noise.

3. Open and close the door 10 times to work the grease onto the roller axle.

4. Wipe away any excess grease in the sprayed area.

5. Repeat steps 1 through 4 for every door.

POLICY:
Reimbursable within the provisions of the warranty.





TIME ALLOWANCE:





FAILURE CODE:

Disclaimer:
This bulletin is supplied as technical information only and is not an authorization for repair.
RENDER: 1.0x

NO RELATED

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When to See a Mechanic

Stop DIY work and contact a certified mechanic immediately if any of the following apply:

  • β€’ You smell fuel, burning insulation, or see smoke.
  • β€’ Brakes feel soft, pull hard to one side, or make grinding noises.
  • β€’ The engine overheats, stalls repeatedly, or misfires under load.
  • β€’ You are missing required tools, torque specs, or safe lifting equipment.
  • β€’ You are not confident in the next step or safety outcome.