Damper Diagnosis Added To TOPIX (SSM72059)

2007 Jaguar XKR 2D ConvertibleSECTION Damper Diagnosis Added To TOPIX (SSM72059)
Publication date: 2014-11-06
Reference number: SSM72059

DAMPER DIAGNOSIS ADDED TO TOPIX

DAMPER DIAGNOSIS ADDED TO TOPIX

TECHNICAL SERVICE BULLETIN

Reference Number(s): SSM72059, Date of Issue:  November 6, 2014
JAGUAR: XK/X150, XJ/X351, XF/X250
CATEGORY: Chassis

SERVICE INFORMATION

Symptom  304000 Suspension System

Attachments 

ISSUE

Content 

Warranty investigations in to front and rear dampers returned for leaking oil, have found to be no fault found

CAUSE

Slight mist of oil on the damper is incorrectly diagnosed as damper failure

ACTION

A new damper diagnosis section has been added to TOPIx listed in the following areas.

Please refer to this when investigating suspected damper failure.

X250/XF (all model years)/Workshop Manual/204-01 Front Suspension/Diagnosis & Testing.

X250/XF (all model years)/Workshop Manual/204-02 Rear Suspension/Diagnosis & Testing.

X351/XJ (all model years)/Workshop Manual/204-01 Front Suspension/Diagnosis & Testing.

X150/XK (all model years)/Workshop Manual/204-01 Front Suspension/Diagnosis & Testing.

X150/XK (all model years)/Workshop Manual/204-02 Rear Suspension/Diagnosis & Testing.

Ratings: 

Technicians - Please rate this SSM and provide comments so that future communications can be improved.

1 = Poor - Basic information provided - The SSM does not help me resolve the customer concern.

3 = Average - Adequate information provided - The SSM partially helps me resolve the customer concern.

5 = Excellent - All required information provided to resolve the customer concern.

RENDER: 1.0x

NO RELATED

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When to See a Mechanic

Stop DIY work and contact a certified mechanic immediately if any of the following apply:

  • You smell fuel, burning insulation, or see smoke.
  • Brakes feel soft, pull hard to one side, or make grinding noises.
  • The engine overheats, stalls repeatedly, or misfires under load.
  • You are missing required tools, torque specs, or safe lifting equipment.
  • You are not confident in the next step or safety outcome.