Safety Warning
DIY auto repair can cause serious injury, fire, or vehicle damage. These guides are for informational purposes only. Always follow OEM torque specs, wear PPE, and consult a certified mechanic if you are unsure. You are solely responsible for your safety.
Service Action: Software Enhancement Program (S856)
Reference number: S856
SERVICE ACTION: SOFTWARE ENHANCEMENT PROGRAM
TECHNICAL SERVICE BULLETIN
| JAGUAR: | XK |
| SECTION: | 418 |
AFFECTED VEHICLE RANGE
Jaguar XK
VIN: B00379 to B10572
Model Year: 2007
CONDITION SUMMARY
SOFTWARE UPGRADES TO VARIOUS SYSTEMS
Situation: A suite of new software has been developed to overcome a number of customer concerns on Jaguar XK vehicles within the above VIN range. The most significant of the issues to be addressed are:
- Start authorization
- Cluster over-temperature issues
- Ignition-on chirp when car is locked
- Short door-glass drop
- Cluster needles not returning to zero
- SRS logged DTC U0001-88
Action: Dealers are to repair unsold vehicles prior to retail sale. For those vehicles in the hands of the customer, you are requested to repair the vehicle at the first available opportunity. At the time of confirming a booking for vehicle repair, please ensure that all outstanding Service Campaigns are identified to ensure the correct parts are available and adequate workshop time is allocated for repairs to be completed at one visit.
PARTS
No parts are required
TOOLS
IDS ...........................DVD104 with Patch File 3 or higher
WARRANTY
Check DDW to verify that the vehicle is affected by this Service Action prior to undertaking any repair action. Ports of entry are updating affected vehicles during port processing, so many will already be repaired. DDW will be updated to reflect only those vehicles affected and un-repaired.
Warranty claims should be submitted quoting Campaign Code S856 , together with the relevant option code. This will result in payment of the stated time. As option codes are used, there is no requirement for you to the labor operation codes; these are repeated here for information only.
| Campaign Code | Option | Description | SRO | Time | Part Number | Qty |
|---|---|---|---|---|---|---|
| S856 | B | Software Enhancement Program | 86.93.71 | 0.8 | N/A | N/A |
| S856 | C | Software Enhancement Program | 86.93.71 | 0.8 | N/A | N/A |
| Drive in/drive out | 10.10.10 | 0.1 |
Normal warranty policy and procedures apply.
REPAIR PROCEDURE
UPDATE DIAGNOSTIC SOFTWARE TO LATEST CONFIGURATION
Global Technical Reference (GTR) lookup sequence is as follows: GTR Home > NAS > Diagnostics/ XK (X150) > Patch Files > "Patch Process Help File" link.
- If the integrated diagnostic system (IDS) has previously had the DVD 104 Patch File 3 installed, continue from "Perform 2007 MY Jaguar XK Software Enhancement Program" section below.NOTE: Previous patch file versions should be installed before the latest version. The software patch installation help file provides instructions for the patch file installation process and could take up to six minutes to download dependent on connection speed.
NO RELATED
Use the Manual With the Right Hardware
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When to See a Mechanic
Stop DIY work and contact a certified mechanic immediately if any of the following apply:
- • You smell fuel, burning insulation, or see smoke.
- • Brakes feel soft, pull hard to one side, or make grinding noises.
- • The engine overheats, stalls repeatedly, or misfires under load.
- • You are missing required tools, torque specs, or safe lifting equipment.
- • You are not confident in the next step or safety outcome.