2017 Infiniti Q60 Base, AWDFACTORY OEM SERVICE PROCEDURE

Protection Function

  • When battery voltage malfunctions temporarily, system overheats continuously and system is overloaded continuously, system is in protection mode temporarily. This is not malfunction.
  • When a causative condition is cleared, the system returns to normal control automatically. (Except C13E5-00)
  • Since the protection function condition is not malfunction, power steering warning lamp does not turn ON. (Except C13E5-00) The following DTCs remain to distinguish from malfunction.
DTC Condition Vehicle condition
C13E3-00 The steering wheel is steered over the limit angle. System changes to the protection mode temporarily. (Steering operation may become heavy temporarily, however steering wheel can be operated without interference. This is not a system malfunction.)
C13E4-00 When steering clutch is released, steering clutch is not released within regular time with overloading steering wheel.
C13E5-00 When steering clutch is released, steering clutch is not released in spite of trying to release it many times with overloading steering wheel. System changes to fail-safe mode (mode 2). For fail-safe, refer to FAIL-SAFEΒ .
C13E6-00 EPS/DAST 3:
Internal temperature of steering force motor is 150Β°C (302Β°F) or more.
System changes to the protection mode temporarily. (Steering operation may become heavy temporarily, however steering wheel can be operated without interference. This is not a system malfunction.)
DAST 1, DAST 2:
Internal temperature of control module is 90Β°C (194Β°F) or more.
C13E7-00 Power supply voltage of control module is low temporarily.
C13E8-00
  • Steering wheel is operated under a condition where the steering angle is physically restricted due to the influence of curbstones or other substances.
  • Steering gear is out of neutral position. (Large)
Factory Service Tools

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When to See a Mechanic

Stop DIY work and contact a certified mechanic immediately if any of the following apply:

  • β€’ You smell fuel, burning insulation, or see smoke.
  • β€’ Brakes feel soft, pull hard to one side, or make grinding noises.
  • β€’ The engine overheats, stalls repeatedly, or misfires under load.
  • β€’ You are missing required tools, torque specs, or safe lifting equipment.
  • β€’ You are not confident in the next step or safety outcome.

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