Hands Free System: Troubleshooting

2014 Hyundai Santa Fe XL PremiumSECTION Troubleshooting
Problem Possible cause Solution
Not pairing Bluetooth device of Car is not discoverable mode Enter Bluetooth pairing (searching) mode
User's phone is Bluetooth off mode User's phone set Bluetooth on
Making an attempt pairing others bluetooth system Check Bluetooth device name and address (12 word) to attempt paring
Ex) 000B24FFF123
Pass key error Input the passkey displayed on the audio screen into the phone.
5 phones have already been registered. Delete paired phone list
Bluetooth system cannot communicate with the phone. Refer to IOP sheet
IOP: Inter-operability
Not connection User's phone or Bluetooth device of Car dose not register Bluetooth device to connect Retry pairing
Bluetooth system cannot communicate with the phone. Waiting 1minute then Retry connection or phone power off/on.
Refer to IOP sheet
Not redial User phone system issue Push the 2 times Send button
Not accept call User phone system issue Refer to IOP sheet
Not dialing User's phone playing other menu (internet, mp3, game, etc..) Stop other menu then set normal mode
Bluetooth system cannot communicate with the phone Refer to IOP sheet
RENDER: 1.0x

NO RELATED

Recommended Tools & Savings

Use the Manual With the Right Hardware

Pair factory procedures with proven DIY tools so the instructions are easier to execute.

Affiliate disclosure: We may earn a commission at no extra cost to you.

When to See a Mechanic

Stop DIY work and contact a certified mechanic immediately if any of the following apply:

  • β€’ You smell fuel, burning insulation, or see smoke.
  • β€’ Brakes feel soft, pull hard to one side, or make grinding noises.
  • β€’ The engine overheats, stalls repeatedly, or misfires under load.
  • β€’ You are missing required tools, torque specs, or safe lifting equipment.
  • β€’ You are not confident in the next step or safety outcome.