Basic Troubleshooting Guide

2011 Hyundai Tucson GL, AutomaticSECTION Basic Troubleshooting Guide
  1. Bring Vehicle to Workshop 
  2. Analyze Customer's Problem 
  3. Verify Symptom, and then Check DTC and Freeze Frame Data 
    • Connect the GDS to Diagnostic Link Connector (DLC).
    • Record the DTC and Freeze Frame Data.
      NOTE: To erase DTC and Freeze Frame Data, refer to Step  5.
  4. Confirm the Inspection Procedure for the System or Part 
    • Using the SYMPTOM TROUBLESHOOTING GUIDE CHART, choose the correct inspection procedure for the system or part to be checked.
  5. Erase the DTC and Freeze Frame Data 
    WARNING: NEVER erase DTC and Freeze Frame Data before completing Step  2: MIL/DTC in Customer Problem Analysis Sheet .
  6. Inspect Vehicle Visually 
    • Go to Step  11 if you recognize the problem.
  7. Recreate (Simulate) Symptoms of the DTC 
    • Try to recreate or simulate the symptoms and conditions of the malfunction as described by customer.
    • If DTC(s) is/are displayed, simulate the condition according to troubleshooting procedure for the DTC.
  8. Confirm Symptoms of Problem 
    • If DTC(s) is/are not displayed, go to Step 9.
    • If DTC(s) is/are displayed, go to Step  11.
  9. Recreate (Simulate) Symptom 
    • Try to recreate or simulate the condition of the malfunction as described by the customer.
  10. Check the DTC 
  11. Perform Troubleshooting Procedure for DTC 
  12. Adjust or repair the vehicle 
  13. Confirmation test 
  14. END 
RENDER: 1.0x

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When to See a Mechanic

Stop DIY work and contact a certified mechanic immediately if any of the following apply:

  • You smell fuel, burning insulation, or see smoke.
  • Brakes feel soft, pull hard to one side, or make grinding noises.
  • The engine overheats, stalls repeatedly, or misfires under load.
  • You are missing required tools, torque specs, or safe lifting equipment.
  • You are not confident in the next step or safety outcome.