Safety Warning
DIY auto repair can cause serious injury, fire, or vehicle damage. These guides are for informational purposes only. Always follow OEM torque specs, wear PPE, and consult a certified mechanic if you are unsure. You are solely responsible for your safety.
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HOMESERVICE MANUALSHYUNDAI2009AZERA V6-3.8LREPAIR AND DIAGNOSISTECHNICAL SERVICE BULLETINSALL TECHNICAL SERVICE BULLETINSCELL PHONE - BLUETOOTH(R) INTERCHANGES FIRST/LAST NAMES
2009 Hyundai Azera V6-3.8L
Cell Phone - Bluetooth(R) Interchanges First/Last Names
2009 Hyundai Azera V6-3.8LSECTION Cell Phone - Bluetooth(R) Interchanges First/Last Names
Group: ELECTRICAL
Number: 10-BE-010
Date: DECEMBER 2010
Model: ALL
Subject
BLUETOOTH PHONEBOOK DOWNLOAD
INTERCHANGES FIRST AND LAST NAME FIELDS
DESCRIPTION:
Depending on the brand of CELLULAR PHONE or SERVICE PROVIDER, a vehicle Bluetooth system may interchange the LAST NAME and FIRST NAME fields when the phone's phonebook is downloaded.
This condition can cause Voice Command complaints. If the phonebook names are interchanged, say LAST NAME first and follow by FIRST NAME when making phone calls via the Voice Command system. See the following example:
APPLICABLE VEHICLES:

^ Vehicles equipped with factory installed Bluetooth system.
The described condition is a normal Bluetooth system characteristic and is NOT the result of a problem with a vehicle Bluetooth system.
Remind customers of this system characteristic during the sales delivery process, or if a customer comes in for service describing the above condition.
Warranty does not apply.
Number: 10-BE-010
Date: DECEMBER 2010
Model: ALL
Subject
BLUETOOTH PHONEBOOK DOWNLOAD
INTERCHANGES FIRST AND LAST NAME FIELDS
DESCRIPTION:
Depending on the brand of CELLULAR PHONE or SERVICE PROVIDER, a vehicle Bluetooth system may interchange the LAST NAME and FIRST NAME fields when the phone's phonebook is downloaded.
This condition can cause Voice Command complaints. If the phonebook names are interchanged, say LAST NAME first and follow by FIRST NAME when making phone calls via the Voice Command system. See the following example:
APPLICABLE VEHICLES:
^ Vehicles equipped with factory installed Bluetooth system.
The described condition is a normal Bluetooth system characteristic and is NOT the result of a problem with a vehicle Bluetooth system.
Remind customers of this system characteristic during the sales delivery process, or if a customer comes in for service describing the above condition.
Warranty does not apply.
RENDER: 1.0x
NO RELATED
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When to See a Mechanic
Stop DIY work and contact a certified mechanic immediately if any of the following apply:
- β’ You smell fuel, burning insulation, or see smoke.
- β’ Brakes feel soft, pull hard to one side, or make grinding noises.
- β’ The engine overheats, stalls repeatedly, or misfires under load.
- β’ You are missing required tools, torque specs, or safe lifting equipment.
- β’ You are not confident in the next step or safety outcome.