Precaution on Customer Navigation DVD Sneak Previews

2009 Honda CR-V EX, 2.4 RE3SECTION Precaution on Customer Navigation DVD Sneak Previews
WARNING: This page is about a different car, the 2011 Honda CR-V and 2010 Honda CR-V. However, it is still accessible from the selected car via links, so may be relevant.

Your customer might request a look (or sneak preview) at features in the latest navigation software. You should never preview a navigation DVD in a customer's vehicle. Inserting a new navigation DVD installs the latest software from the DVD into the memory of the customer's navigation system. When the original navigation DVD is reinstalled, the newer software remains in memory and is often incompatible with the customer's original navigation DVD Map and POI database or soft ware.

If your customer wishes to see the latest navigation coverage or software features, demonstrate it on an in-stock vehicle that already has the latest navigation DVD version.

If a newer version is loaded, either by the dealer or the customer, the only remedy is to enter the navigation diagnostic mode's Version screen and do a forced download. Check any official Honda service website for more information about what patches may need reinstalling.

Why are some features different or missing compared to my previous Honda vehicle?Β 

Hardware and software continually go through updates and improvements. Features may change or disappear over time based on the navigation system development.

RENDER: 1.0x

NO RELATED

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