Global Customer Symptom Code (GCSC) Chart

2021 Ford Transit-350 HD Base, Van Cargo Extended, 3.5L Eng VIN 8, AWDSECTION Global Customer Symptom Code (GCSC) Chart
WARNING: This page is about a different car, the 2021 Ford F-150. However, it is still accessible from the selected car via links, so may be relevant.

Diagnostics in this article assume a certain skill level and knowledge of Ford-specific diagnostic practices. REFER to: Diagnostic Methods .

Global Customer Symptom Code Chart 

Customer Symptom Action
Driver Aid and Information > Warning Indicators/Messages/Chimes > Trailer/Towing > Inoperative GO to Pinpoint Test A 
Driver Aid and Information > Warning Indicators/Messages/Chimes > Trailer/Towing > Inoperative GO to Pinpoint Test E 
Driver Aid and Information > Warning Indicators/Messages/Chimes > Trailer/Towing > Inoperative GO to Pinpoint Test F 
Driver Aid and Information > Warning Indicators/Messages/Chimes > Trailer/Towing > Stays On GO to Pinpoint Test C 
Stop/Steer/Ride > Stopping > Performance/Effectiveness > While Towing GO to Pinpoint Test A 
Stop/Steer/Ride > Stopping > Performance/Effectiveness > While Towing GO to Pinpoint Test B 
RENDER: 1.0x

NO RELATED

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When to See a Mechanic

Stop DIY work and contact a certified mechanic immediately if any of the following apply:

  • You smell fuel, burning insulation, or see smoke.
  • Brakes feel soft, pull hard to one side, or make grinding noises.
  • The engine overheats, stalls repeatedly, or misfires under load.
  • You are missing required tools, torque specs, or safe lifting equipment.
  • You are not confident in the next step or safety outcome.