Global Customer Symptom Code (GCSC) Chart

2021 Ford Transit-350 HD Base, Van Cargo Extended, 3.5L Eng VIN 8, AWDSECTION Global Customer Symptom Code (GCSC) Chart
WARNING: This page is about a different car, the 2021 Ford F-150. However, it is still accessible from the selected car via links, so may be relevant.

Diagnostics in this article assume a certain skill level and knowledge of Ford-specific diagnostic practices. REFER to: Diagnostic Methods .

Global Customer Symptom Code Chart 

Customer Symptom Action
Stop/Steer/Ride > Stopping > Pedal Feel > Excessive Effort GO to Pinpoint Test H 
Stop/Steer/Ride > Stopping > Pedal Feel > Long Travel GO to Pinpoint Test C 
Stop/Steer/Ride > Stopping > Pedal Feel > Spongy/Mushy GO to Pinpoint Test C 
Stop/Steer/Ride > Stopping > Pedal Feel > Spongy/Mushy GO to Pinpoint Test E 
Stop/Steer/Ride > Stopping > Pedal Feel > Sticks/Binds GO to Pinpoint Test C 
Stop/Steer/Ride > Stopping > Pedal Feel > Sticks/Binds GO to Pinpoint Test E 
Stop/Steer/Ride > Stopping > Pulls > Always GO to Pinpoint Test B 
Stop/Steer/Ride > Parking Brake > Won't Release/Drag > Unknown GO to Pinpoint Test G 
Stop/Steer/Ride > Parking Brake > Won't Release/Drag > Always GO to Pinpoint Test B 
Stop/Steer/Ride > Parking Brake > Won't Release/Drag > Always GO to Pinpoint Test G 
Stop/Steer/Ride > Parking Brake > Won't Release/Drag > Cold GO to Pinpoint Test G 
Stop/Steer/Ride > Parking Brake > Won't Release/Drag > Hot GO to Pinpoint Test G 
Stop/Steer/Ride > Parking Brake > Won't Release/Drag > Intermittent GO to Pinpoint Test G 
Stop/Steer/Ride > Steering/Steering Wheel > Feel/Wander/Pull > Unknown GO to Pinpoint Test B 
Stop/Steer/Ride > Steering/Steering Wheel > Feel/Wander/Pull > Intermittent GO to Pinpoint Test B 
Stop/Steer/Ride > Wheels/Tires/Spare > Wheel/Wheel Cover > Appearance GO to Pinpoint Test B 
Stop/Steer/Ride > Pedals/Lever > Brake > Loose/Attachment GO to Pinpoint Test D 
Stop/Steer/Ride > Pedals/Lever > Brake > Loose/Attachment GO to Pinpoint Test F 
Stop/Steer/Ride > Pedals/Lever > Brake > Power Function GO to Pinpoint Test C 
Stop/Steer/Ride > Pedals/Lever > Brake > Power Function GO to Pinpoint Test D 
Stop/Steer/Ride > Pedals/Lever > Brake > Power Function GO to Pinpoint Test E 
Stop/Steer/Ride > Pedals/Lever > Brake > Power Function GO to Pinpoint Test E 
Stop/Steer/Ride > Pedals/Lever > Brake > Power Function GO to Pinpoint Test F 
Stop/Steer/Ride > Pedals/Lever > Brake > Power Function GO to Pinpoint Test G 
Stop/Steer/Ride > Pedals/Lever > Brake > Sticks/Binds GO to Pinpoint Test C 
Stop/Steer/Ride > Pedals/Lever > Brake > Sticks/Binds GO to Pinpoint Test D 
Stop/Steer/Ride > Pedals/Lever > Brake > Sticks/Binds GO to Pinpoint Test E 
Stop/Steer/Ride > Pedals/Lever > Brake > Sticks/Binds GO to Pinpoint Test F 
Stop/Steer/Ride > Pedals/Lever > Brake > Sticks/Binds GO to Pinpoint Test H 
Stop/Steer/Ride > Noise > Stopping > Cold GO to Pinpoint Test J 
Stop/Steer/Ride > Noise > Stopping > Cold GO to Pinpoint Test K 
Stop/Steer/Ride > Noise > Stopping > Cold GO to Pinpoint Test L 
Stop/Steer/Ride > Noise > Stopping > Hot GO to Pinpoint Test J 
Stop/Steer/Ride > Noise > Stopping > Hot GO to Pinpoint Test K 
Stop/Steer/Ride > Noise > Stopping > Hot GO to Pinpoint Test L 
Stop/Steer/Ride > Noise > Stopping > Intermittent GO to Pinpoint Test J 
Stop/Steer/Ride > Noise > Stopping > Intermittent GO to Pinpoint Test K 
Stop/Steer/Ride > Noise > Stopping > Intermittent GO to Pinpoint Test L 
Stop/Steer/Ride > Noise > Stopping > Low Speed GO to Pinpoint Test J 
Stop/Steer/Ride > Noise > Stopping > Low Speed GO to Pinpoint Test K 
Stop/Steer/Ride > Noise > Stopping > Low Speed GO to Pinpoint Test L 
Stop/Steer/Ride > Noise > Front > Intermittent GO to Pinpoint Test I 
Stop/Steer/Ride > Vibration > Stopping > Cold GO to Pinpoint Test A 
Stop/Steer/Ride > Vibration > Stopping > Hot GO to Pinpoint Test A 
Stop/Steer/Ride > Vibration > Stopping > Intermittent GO to Pinpoint Test A 
Stop/Steer/Ride > Vibration > Stopping > High Speed GO to Pinpoint Test A 
Stop/Steer/Ride > Vibration > Stopping > Low Speed GO to Pinpoint Test A 
RENDER: 1.0x

NO RELATED

Recommended Tools & Savings

Use the Manual With the Right Hardware

Pair factory procedures with proven DIY tools so the instructions are easier to execute.

Affiliate disclosure: We may earn a commission at no extra cost to you.

When to See a Mechanic

Stop DIY work and contact a certified mechanic immediately if any of the following apply:

  • You smell fuel, burning insulation, or see smoke.
  • Brakes feel soft, pull hard to one side, or make grinding noises.
  • The engine overheats, stalls repeatedly, or misfires under load.
  • You are missing required tools, torque specs, or safe lifting equipment.
  • You are not confident in the next step or safety outcome.