Safety Warning
DIY auto repair can cause serious injury, fire, or vehicle damage. These guides are for informational purposes only. Always follow OEM torque specs, wear PPE, and consult a certified mechanic if you are unsure. You are solely responsible for your safety.
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HOMESERVICE MANUALSFORD2021TRANSIT-350 HD BASE, VAN CARGO EXTENDED, 3.5L ENG VIN 8, AWDREPAIR AND DIAGNOSISEXTERNAL PAGESDIFFERENT CARSECTION 363 (COLLISION WARNING AND COLLISION AVOIDANCE SYSTEM)DIAGNOSIS AND TESTINGCOLLISION WARNING AND COLLISION AVOIDANCE SYSTEMSYMPTOM CHART
2021 Ford Transit-350 HD Base, Van Cargo Extended, 3.5L Eng VIN 8, AWD
Symptom Chart
2021 Ford Transit-350 HD Base, Van Cargo Extended, 3.5L Eng VIN 8, AWDSECTION Symptom Chart
WARNING: This page is about a different car, the 2020 Ford F-150. However, it is still accessible from the selected car via links, so may be relevant.
Diagnostics in this article assume a certain skill level and knowledge of Ford-specific diagnostic practices. REFER to: Diagnostic Methods .
| Condition | Possible Sources | Actions |
|---|---|---|
| Module does not respond to the diagnostic scan tool | Fuse Wiring, terminals or connectors HUD module |
REFER to: Communications Network . |
| The forward collision warning system is inoperative | Refer to the Pinpoint Test | GO to Pinpoint Test A |
| The pre-collision assist system is inoperative | Refer to the Pinpoint Test | GO to Pinpoint Test B |
| The HUD module is inoperative | Refer to the Pinpoint Test | GO to Pinpoint Test C |
| PRE-COLLISION ASSIST NOT AVAILABLE SENSOR BLOCKED SEE MANUAL message in the IPC message center | CCM | REFER to CRUISE CONTROL |
| FRONT CAMERA LOW VISIBILITY CLEAN SCREEN or FRONT CAMERA MALFUNCTION SERVICE REQUIRED message in IPC message center | Forward looking camera IPMA |
VERIFY the forward-looking camera is not obstructed or weather conditions are not limiting the function of the camera. If the camera is operating correctly, DIAGNOSE concerns with the IPMA. REFER to: Lane Keeping System . |
| Too many forward collision warning events occur | A MyKey® restricted key is in use Forward collision warning sensitivity is set to the most sensitive value |
VERIFY a MyKey® restricted key is in use. With an admin key, VERIFY forward collision warning system normal operation. CHECK the forward collision warning sensitivity setting in the message center menu. |
| Too many pre-collision assist alerts occur | Pre-collision assist alert sensitivity is set to the most sensitive value | CHECK the pre-collision assist alert sensitivity setting in the message center menu. |
| Unexpected braking | CCM Front bumper |
The CCM can occasionally detect and respond to objects or vehicles that are out of the direct path of travel, especially on curves, entry/exit ramps or when changing lanes. CHECK the CCM and front bumper for damage or misalignment. REFER to: Cruise Control Radar Alignment . If no damage or misalignment is observed, RETEST the system. |
| Lack of active braking | CCM Front bumper |
The CCM may not detect and respond to vehicles or moving objects, such as bicycles, performing close cut-ins or on tight curves (especially on the passenger side) due to limited CCM field of view. CHECK the CCM and front bumper for damage or misalignment. REFER to: Cruise Control Radar Alignment . If no damage or misalignment is observed, RETEST the system. |
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When to See a Mechanic
Stop DIY work and contact a certified mechanic immediately if any of the following apply:
- • You smell fuel, burning insulation, or see smoke.
- • Brakes feel soft, pull hard to one side, or make grinding noises.
- • The engine overheats, stalls repeatedly, or misfires under load.
- • You are missing required tools, torque specs, or safe lifting equipment.
- • You are not confident in the next step or safety outcome.