Pinpoint Test C: The Vehicle Touchscreen Displays Inhibit

2021 Ford Edge SE, 4WDSECTION Pinpoint Test C: The Vehicle Touchscreen Displays Inhibit
WARNING: This page is about a different car, the 2021 Ford F-150. However, it is still accessible from the selected car via links, so may be relevant.
  1. Normal Operation and Fault Conditions 

    REFER to: Module Configuration - System Operation and Component Description . REFER to: Module Configuration - System Operation and Component Description .

    DTC Fault Trigger Conditions 

    DTC Description Fault Trigger Condition
    GWM U102D:00 Incompatible Vehicle Software: No Sub Type Information Sets in the GWM when a coordinated update for safety critical ECUs that require engine inhibit, fails to install or swap. If the revert to the active partition is not completed successfully for all affected ECUs, SWUM needs to keep the engine inhibited permanently.
    BCM U1023:00 Vehicle Inhibited Due To Cloud Control: No Sub Type Information Sets in the BCM when connection to the data cloud is interrupted and data updates from the cloud have failed to complete.

    Possible Sources 

    • Suspect module
    • OTA update process has failed to complete correctly or been interrupted

  2. C1 REMOVE VEHICLE FROM INHIBIT MODE

    • Using a diagnostic scan tool, carry out the BCM service function Over the-Air (OTA) Update Vehicle Inhibit Reset.

    • Follow the on screen instructions to remove the vehicle from the inhibit mode.

    • Schedule an OTA update on the vehicle to update the modules that failed to complete. The update should be scheduled a minimum of 30 minutes in from the current time.

    • Make sure all preconditions are met to allow the update to complete.

    Did the update complete successfully? 

    Yes  The repair is complete.
    No  REFER to the Symptom Chart  to resolve the over the air update concern.
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When to See a Mechanic

Stop DIY work and contact a certified mechanic immediately if any of the following apply:

  • You smell fuel, burning insulation, or see smoke.
  • Brakes feel soft, pull hard to one side, or make grinding noises.
  • The engine overheats, stalls repeatedly, or misfires under load.
  • You are missing required tools, torque specs, or safe lifting equipment.
  • You are not confident in the next step or safety outcome.