Possible Causes

2021 Ford Edge SE, 4WDSECTION Possible Causes
WARNING: This page is about a different car, the 2019 Ford F-550 Super Duty, 2019 Ford F-450 Super Duty, 2019 Ford F-350 Super Duty, and 2019 Ford F-250 Super Duty. However, it is still accessible from the selected car via links, so may be relevant.
  • Network communication concern
  • CCM
  1. AP1Β 
    • Ignition ON, engine OFF.

      Carry out the ABS self-test.

      Carry out the C-CM self-test.

    • Are any DTCs besides C0072:xx present?Β 
    Yes No
    DIAGNOSE all other DTCs first. Go to Β AP2.
  2. AP2: RECHECK DTC C0072:XXΒ 
    • Ignition OFF.
    • Allow the vehicle to cool for 30 minutes.
    • Ignition ON, engine OFF.

      Carry out the ABS self-test.

      Carry out the C-CM self-test.

    • Is DTC C0072:xx still present?Β 
    Yes No
    INSTALL a new CCM. REFER to the Cruise Control article. The system is operating correctly at this time. The DTC may have been set due to high network traffic or an intermittent fault condition.
RENDER: 1.0x

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When to See a Mechanic

Stop DIY work and contact a certified mechanic immediately if any of the following apply:

  • β€’ You smell fuel, burning insulation, or see smoke.
  • β€’ Brakes feel soft, pull hard to one side, or make grinding noises.
  • β€’ The engine overheats, stalls repeatedly, or misfires under load.
  • β€’ You are missing required tools, torque specs, or safe lifting equipment.
  • β€’ You are not confident in the next step or safety outcome.